Episode 39 – Talking Help Desk Training: How CompTIA Tech’s Virtual Training Helps IT-Ready Students Reach Beyond the Classroom Technologist Talk

As pandemic distancing protocols push many of our business interactions into the virtual realm, we face an inconvenient truth: We just can’t replicate what we do in person, online. Or, can we? Listen as Ben Rohling, who leads development for CompTIA Tech Career Academy’s IT support specialist training curriculum, shares how he and his fellow instructors discovered that, in some ways, pivoting to virtual classrooms didn’t make training harder, it made it better.