49 min
Episode 4: Assertive Communication in Leakland The Territory and the Map
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- Mental Health
Dr. John Reiman walks Spinal CSF Leak Foundation executive director Andi Buchanan through four steps of assertive communication to learn about its importance for those living with spinal CSF leaks.
The four-step process Dr. Reiman shares involves a genuine expression of appreciation, articulation of feelings, explaining your needs clearly, and specifying a required course of action. It's not a method meant to guarantee that one’s needs are met, but rather an approach to expressing them in a meaningful manner that is able to be capably heard.
“Four Steps of Assertive Communication” document
Episode transcript
Episode time codes:
00:00 Introduction and Warm-up
00:43 Welcome to Episode 4: Assertive Communication in
Leakland
02:08 Understanding the Importance of Assertive
Communication
04:22 Challenges of Assertive Communication in Leakland
06:42 Understanding Passive, Aggressive, and Assertive
Communication
09:52 The Four-Step Process for Assertive Communication
19:14 Applying the Four-Step Process: A Personal Example
34:24 Applying the Four-Step Process: A Medical Scenario
47:52 Conclusion and Contact Information
Have an idea for a show topic? Let us know! Send us your thoughts on topics you’d like to hear on the podcast by emailing us at podcast@spinalcsfleak.org.
Dr. John Reiman walks Spinal CSF Leak Foundation executive director Andi Buchanan through four steps of assertive communication to learn about its importance for those living with spinal CSF leaks.
The four-step process Dr. Reiman shares involves a genuine expression of appreciation, articulation of feelings, explaining your needs clearly, and specifying a required course of action. It's not a method meant to guarantee that one’s needs are met, but rather an approach to expressing them in a meaningful manner that is able to be capably heard.
“Four Steps of Assertive Communication” document
Episode transcript
Episode time codes:
00:00 Introduction and Warm-up
00:43 Welcome to Episode 4: Assertive Communication in
Leakland
02:08 Understanding the Importance of Assertive
Communication
04:22 Challenges of Assertive Communication in Leakland
06:42 Understanding Passive, Aggressive, and Assertive
Communication
09:52 The Four-Step Process for Assertive Communication
19:14 Applying the Four-Step Process: A Personal Example
34:24 Applying the Four-Step Process: A Medical Scenario
47:52 Conclusion and Contact Information
Have an idea for a show topic? Let us know! Send us your thoughts on topics you’d like to hear on the podcast by emailing us at podcast@spinalcsfleak.org.
49 min