Episode 4: Improving the Business of Government

Like any organization, government only works well when people and parts are aligned. The larger the organization, the more difficult this is to achieve, which is one of the many reasons why the government has struggled with information silos for years. On the contrary, a common operating picture can help agencies reduce friction, improve accountability, and meet the requirements laid out in the President’s Management Agenda. On this episode of Transforming Government Experience, host James Hanson, group publisher for Federal and Technology Markets at GovExec, is joined by ServiceNow’s Global Head of State, Local and Regional Government Solutions Tom Yeatts and Enterprise Architect John Spirko to discuss what it takes to improve the business of government — and the tools needed to help streamline project management.