38 min
Episode 4: navigating conversations regarding vaccine hesitancy NETRAG+
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- Medicine
In our most recent episode of NETRAG+ Shal explored how we might better navigate any difficult conversations regarding vaccine hesitancy with family, friends, colleagues and patients. Our first speaker is Rula Awad who has a background in machine learning and media transparency tools. Rula is currently working with various governments to help combat misinformation and disinformation surrounding the COVID vaccine rollouts and explains some of the drivers underlying vaccine hesitancy. Our second guest speaker is Sue Rubenstein who has a background in leadership and organisational development. Sue is currently the Vice Chair for the People and Culture committee of an NHS Mental Health Trust. Sue proposes a framework that healthcare professionals (HCPs) might adopt to better navigate these complex conversations.
What's clear by the end of this episode is that having difficult and uncertain conversations, particularly when past experiences colour important future decisions, being scientifically 'correct' is not valuable unless we are also influential. COVID is new, unpredictable and frightening and any usual confidence in healthcare systems and professionals is not as assured as it would be otherwise. If someone is hesitant about the vaccine in the context of a deadly pandemic we can assume that the person is anxious and frightened. Try to understand and empathise with their position. Share information in a neutral manner and refrain from judgement. Offer them the opportunity to pause and reflect. Be a reassuring and approachable presence should they wish to discuss further. Influence is not binary so, whether or not you have shifted their perspective this time around, the next time they experience either a personal or public health crisis, their next healthcare professional might have a more positive and mutually respectful relationship to work from.
Read more here: https://netragplus.wordpress.com/2021/03/15/episode-4-navigating-conversations-on-vaccine-hesitancy/
In our most recent episode of NETRAG+ Shal explored how we might better navigate any difficult conversations regarding vaccine hesitancy with family, friends, colleagues and patients. Our first speaker is Rula Awad who has a background in machine learning and media transparency tools. Rula is currently working with various governments to help combat misinformation and disinformation surrounding the COVID vaccine rollouts and explains some of the drivers underlying vaccine hesitancy. Our second guest speaker is Sue Rubenstein who has a background in leadership and organisational development. Sue is currently the Vice Chair for the People and Culture committee of an NHS Mental Health Trust. Sue proposes a framework that healthcare professionals (HCPs) might adopt to better navigate these complex conversations.
What's clear by the end of this episode is that having difficult and uncertain conversations, particularly when past experiences colour important future decisions, being scientifically 'correct' is not valuable unless we are also influential. COVID is new, unpredictable and frightening and any usual confidence in healthcare systems and professionals is not as assured as it would be otherwise. If someone is hesitant about the vaccine in the context of a deadly pandemic we can assume that the person is anxious and frightened. Try to understand and empathise with their position. Share information in a neutral manner and refrain from judgement. Offer them the opportunity to pause and reflect. Be a reassuring and approachable presence should they wish to discuss further. Influence is not binary so, whether or not you have shifted their perspective this time around, the next time they experience either a personal or public health crisis, their next healthcare professional might have a more positive and mutually respectful relationship to work from.
Read more here: https://netragplus.wordpress.com/2021/03/15/episode-4-navigating-conversations-on-vaccine-hesitancy/
38 min