Episode 6 / Making better decisions

We make thousands of decisions everyday - often automatically - using mental shortcuts we’ve created over years of life experience. Which is why we are often overconfident about the likely outcomes of our judgements. The human decision-making process is complicated and influenced by emotions, environmental noise and our own conscious and unconscious biases - and we get it wrong all the time. You can improve this important skill by leaning on data and expertise, choosing a proven methodology and being less confident.