Episode 6 - S.01 - Having difficult conversations with empathy in mind Craft Messages That Matter Podcast

Welcome to Episode 6 of Season 1 of the Craft Messages That Matter Podcast. #CMTM

There are some conversations which can be really difficult to have. That's probably why we call them 'difficult conversations.'

We hate those discussions and should never feel like we're not prepared. 

In this episode, we introduce something from the design thinking world called 'I like, I wish, What if' which allows for difficult conversations to be presented in a constructive way.


Although those difficult conversations will still be hard, sometimes it's better to have something to support your delivery than the classic 'rip the bandaid off' and see what unfolds. 

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Website: www.theokap.com.au