As a data modeling fanatic, data warehouse architect, multi-hypergrowth startup veteran and team builder, Gordon has built his career on helping people get their business questions. Over time, he's switched his focus from pure technology to complete solutions where people, processes, and technology all play a role. At Fitbit, he established the data warehousing team and, as an early customer of Snowflake, used it to fuel petabyte-scale analytics. Later on at both ezCater and Hubspot, he rebuilt the data warehousing teams to focus on enabling analysts, not loading more data. A constant focus on the customer and their problems has led him to realize that empathy is the most important trait a leader can have.