Truth: Frontline Workers are the heart of an organization. And y’all - they know a thing or two about what your customers are saying.
So, it makes sense to both listen to them and to focus on helping them succeed in whatever ways possible. Right?
It’s something that Chris Wallace, Co-Founder + President at InnerView Group, knows a thing or two about. And he graciously shares his insights. This week, on Flip CX’s Spamming Zero podcast.
What’s Covered?
- The importance of storytelling in sales
- The role of AI in feedback analysis
- The power of frontline insights
- Encouraging innovation among frontline teams
- Authentic messaging
- And more
Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on YouTube, Casted, Apple Podcast, or Google podcasts.
Information
- Show
- FrequencyUpdated Weekly
- PublishedSeptember 4, 2023 at 10:00 AM UTC
- Length32 min
- Season1
- Episode64
- RatingClean