Erin Mendenhall – Data-driven Community Products for People Podcast

In this conversation, Jeremy Wold and Joshua Wold interview Erin Mendenhall, the Mayor of Salt Lake City. They discuss the role of government in relation to products and services, the responsibilities of the mayor, and the services provided by Salt Lake City. They also explore the economic opportunities and challenges faced by the city, as well as the importance of understanding and engaging with the audience. The conversation highlights the use of data analysis and feedback gathering to inform decision-making and prioritize needs. Mendenhall emphasizes the importance of transparency and accountability in achieving goals and recommends other cities to adopt similar practices.

Quote about users feedback:

"...caused us to throw everything up in the air for good reasons in 2020 and beyond. And try to build equity into the hub of how we function, and to question every way that we've gone about soliciting feedback so far."



Key Takeaways


Products from a government perspective.
Engaging with the audience and gathering feedback is essential for understanding the needs and priorities of the community.
Data analysis and surveys can provide valuable insights for decision-making and prioritizing resources.
Setting goals and creating a roadmap helps guide the actions and priorities of a city government.
Transparency and accountability are key in building trust and achieving goals.
Other cities can benefit from adopting similar practices of transparency, accountability, and community engagement.