100 episodes

Hosted by Northstar Meetings Group, Eventful invites you to listen in on insightful conversations about hot topics in the meetings and events industry. Tune in for interviews and analysis of the editorial coverage in Meetings & Conventions, Successful Meetings, Meeting News and Incentive.

Eventful: The Podcast for Meeting Professionals Northstar Meetings Group

    • Business
    • 4.8 • 12 Ratings

Hosted by Northstar Meetings Group, Eventful invites you to listen in on insightful conversations about hot topics in the meetings and events industry. Tune in for interviews and analysis of the editorial coverage in Meetings & Conventions, Successful Meetings, Meeting News and Incentive.

    The Reinvention of Meeting Professionals International

    The Reinvention of Meeting Professionals International

    President and CEO Paul Van DeVenter discusses how the events industry organization had to find ways to remain viable during the pandemic — lessons that resulted in a new structure and focus.

    Staying relevant to members was not a problem for MPI over the past two years, according to president and CEO Paul Van DeVenter. More difficult was finding a way to stay financially viable. In this podcast discussion with Northstar’s Sarah J.F. Braley, Van DeVenter describes how the association's structure was redesigned, how pandemic lessons learned are being applied to MPI's in-person events and how to achieve the goals that have been set in the group's five-year plan (among them, bringing the community size to 250,000 people by 2027; having a 40,000-person customer base; bringing in 20 percent of the association's revenue from outside North America; and having more than 20 affiliate partners). The association is now focused on creating a stronger meeting professional community that isn’t solely based on membership. Among Van DeVenters insights are: How Covid underscored the importance of organizations like MPI (1:20) How MPI restructured in order to stay financially viable over the past two years (3:38) Challenges Van DeVenter faced at MPI and as volunteer chair for the Events Industry Council (9:15) How lessons learned during the pandemic are being applied to MPI's in-person events (11:09) How attendee desires have changed (13:24) What associations took away from the pandemic (15:40) Reaching MPI’s 2027 goals (16:35) Bold predictions going forward (19:33)
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    • 22 min
    Truth or Lies? Business Advice From a Body-Language Expert

    Truth or Lies? Business Advice From a Body-Language Expert

    Deception is rampant in the business world today, says body-language expert Traci Brown. After suffering significant losses, meeting planners and suppliers are more apt to bend the truth or omit important information to seal a deal. In this discussion with Northstar’s Loren Edelstein, Brown reveals the verbal and physical clues that subconsciously coincide with lying. Key topics addressed:


    Why lying is so prevalent today (1:45)
    How deception can take many forms, including lies of omission (3:15)
    The danger of “alternative facts,” bold-faced denials and “deep-fake video” (3:45)
    Why there’s less transparency in hotel negotiations today (5:00)
    Clues that suggest someone is lying or holding back information (6:48)
    Why performance guarantees aren’t effective (8:30)
    How communication is critical for avoiding and resolving problems (10:00)
    Identifying signs of deception in a phone call  (10:50)
    Why you should trust your gut; believe it the first time and take action (12:20)
    How paying close attention is the most important way to spot deception (13:00)
    What to do or say when you suspect a problem (13:50)
    How to present yourself as authoritative and trustworthy in negotiations (14:35)
    A simple hand trick that will give you confidence (15:00)
    How confidence is reflected in your choice of words (16:55)
    Where to go for more information on reading body language (18:40)
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    • 19 min
    Beyond the Pledge: How to Put Sustainability Goals Into Action

    Beyond the Pledge: How to Put Sustainability Goals Into Action

    Over the past few years, hundreds of meeting and event planners have made commitments to achieve carbon-neutral operations by 2030, 2040 or 2050. To date, however, relatively few have taken significant steps to accomplish those critical initiatives, says Fiona Pelham, CEO of Positive Impact Events. Among those who have acted is Amy Kramer, market and product innovation leader for Maritz Global Events. In this episode of Eventful, Northstar's Loren Edelstein talks with Pelham and Kramer about the process of implementing sustainable business practices and supporting the sustainability efforts of clients and suppliers. Among topics discussed are: • What is the Race to Zero Accelerator Program and how do you join? (1:40)• The process of launching a sustainability program (2:48)• Resources and tools to use for measuring progress (5:59)• The process of reporting on sustainability initiatives and achievements (8:08) • How the internal commitment begins with a mindset shift (11:47)• How to address cost concerns (13:24)• Why today's voluntary measures could become mandates in the near future (17:38)• How to start with an assessment and set small goals (22:51)
    See omnystudio.com/listener for privacy information.

    • 26 min
    State of the Industry: Third-Party Planning Firms

    State of the Industry: Third-Party Planning Firms

    In March 2020, David Peckinpaugh was running Maritz Global Meetings, the third-party planning division of Maritz Holdings. By this past January, Peckinpaugh had been promoted to president and CEO of the overall company, but he had to make a lot of tough decisions along the way. In this episode of the Eventful Podcast, Peckinpaugh discusses the hurdles that remain as business rebounds: Filling open positions, monitoring hotel service levels and managing ever-changing contract terms. Although building back isn’t easy, Peckinpaugh says he has never felt more optimistic about the future of the events industry.
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    • 23 min
    Using Event Design to Effect Change

    Using Event Design to Effect Change

    Now that meeting and event professionals are once again focused on in-person gatherings, it's the perfect time to rethink the design of the program in order to make sure attendees are getting the most out of the event. In this episode of the Eventful Podcast Anthony Vade, event experience strategy director for Encore and director USA for the Event Design Collective speaks with managing editor Sarah Braley about how planners can balance the content being delivered at a meeting with the networking opportunities being offered, as well as how to collaborate internally to create a well-designed event. Listeners will learn: • How meeting and event professionals can effect change in their organizations (1:50) • How planners can bring these practices back to the in-person environment (3:40) • The art of measuring the intangible, emotional impacts of events (6:10) • How to use keynote presentations as setup for more interactive learning (8:35) • How to collaborate internally to design a better meeting (11:20)
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    • 25 min
    The Event Safety Lessons We Haven’t Learned

    The Event Safety Lessons We Haven’t Learned

    Be prepared for high-profile disasters — as well as the many incidents that are more likely to arise. Event-safety training might cover a weather event or active shooter scenario, but will you know what to do if an attendee has a heart attack on-site? While it’s important to prepare for major but less common disasters, we can’t forget the incidents that are much more likely to happen, says Alan Kleinfeld, an event-safety specialist and a meeting planner. In this episode of Eventful, he shares best practices for minimizing risks and handling problems with maximum efficiency. Among topics addressed: Why we tend to be more prepared for events that are less likely to happen (3:15) How preparation helps us push past the natural reaction of fear (7:51) Basic safety elements to look for when doing a site inspection (8:21) The expectation that our next “pandemic” will be a widespread mental health crisis (11:49) The importance of communicating safety protocols to attendees (15:21) How to delegate so that safety and crisis preparation doesn’t all fall on the shoulders of the meeting planner (17:46)
    See omnystudio.com/listener for privacy information.

    • 21 min

Customer Reviews

4.8 out of 5
12 Ratings

12 Ratings

harrylemont ,

This is great!

I am so happy that there is finally a podcast in Meetings!!! Please keep it up!

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