Everyday Experiences Podcast

Geoff Wilson
Everyday Experiences Podcast

A show exploring and unpacking potential design improvement opportunities in our everyday world, one frustrating experience at a time. Hosted by @geoffwilsonHCD

  1. The Everyday Bag Experience - Now with more useless pockets

    05/24/2023

    The Everyday Bag Experience - Now with more useless pockets

    Geoff discovers Guy’s fascination and revelations on the careful balance of utility, durability, aesthetics, and business drivers behind your everyday bag design. This is [likely] the last exploration episode of single-topic products/services before we begin a new run of more design-topic centred episodes. Highlights include: 💡 Is designing the ‘perfect’ bag actually the fastest way for manufacturers to go out of business? 💡 Why is there a difference between bags seen in stores and what people are carrying? 💡 How do bags both afford and constrain our everyday experiences? 💡 Do aesthetics or utility spark more joy for consumers? 💡 How might bag designs be future-proofed for ever-changing tech? Originally recorded on 24 June 2022. ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen). To see examples of what was discussed in this episode and share your own experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224) Small Group Walla by Corsica S on http://freemusicarchive.org/ (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    34 min
  2. The International Arrivals and Departures Experience - Forms, Forms, Forms

    12/05/2022

    The International Arrivals and Departures Experience - Forms, Forms, Forms

    Geoff and Guy both acknowledge and lament the challenges in getting airlines and international travel "back to the way it was", particularly in regard to all the extra security and forms being required to arrive or depart a country. However, let's all ignore the fact that this episode is being released 6 months after it was recorded together in person since many of the discussed restrictions have now been lifted - timeliness is not our strong suit, but the points are relevant nonetheless. Highlights include: 💡 When and where should you choose to make your customers wait? 💡 Whose responsibility is it to complete all due diligence requirement checks before departing? 💡 Can proactive communications to set customer expectations actually be harmful? 💡 What role can we as passengers play in driving the change we want to see? Originally recorded on 24 June 2022. ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen). To see examples of what was discussed in this episode and share your own experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: - Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 - Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    39 min
  3. The Auto Parts Store Experience - Complete with road noise

    09/11/2022

    The Auto Parts Store Experience - Complete with road noise

    Geoff and Guy are finally back and recording together in person for the first time... from a phone... in a car. If you like your podcasts to really put you in the context of the moment, this episode is for you - road noise and all. Highlights include: 💡 How can we make asking for product help more approachable? 💡 How can we drive in-store sales through service propositions? 💡 How can we reduce the feeling of elitism with specialty stores and services? 💡 What benefits might we see by paying a little extra for professional installation? Originally recorded on 21 June 2022. ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen). To see examples of what was discussed in this episode and share your own experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: - Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 - Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    21 min
  4. The Family Travel Experience - By land, air, and sea

    03/29/2022

    The Family Travel Experience - By land, air, and sea

    The local designer series continues with Lulu Pachuau giving a mother's perspective of the pros and cons of three different methods of family travel along with the little tweaks and wins that could really make for a more pleasant experience. Highlights include: 💡 What are the risks of missing the "nested problems"? 💡 How do you design for the little touches people never forget? 💡 Which types of users should we pay attention to more? 💡 Why is it important to apply positive emotional connections with different experiences to what you're designing? 💡 What is the more important decision factor: the brand or how fast needs are met? Originally recorded on 26 Feb 2022. Transcript available on https://everydayexperiences.blog ====== Who is Lulu Pachuau? Lulu is a design director in New Zealand and longtime UX practitioner. She also runs UX training courses and consulting through Lushai and UX Gym. Find out more about Lulu here: LinkedIn: https://www.linkedin.com/in/lulupach/ Lushai: http://www.lushai.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen). To see examples of what was discussed in this episode and share your own experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: - Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 - Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    47 min
  5. The Web Browser Experience - Surfing without an Edge

    02/21/2022

    The Web Browser Experience - Surfing without an Edge

    Geoff and Guy return to talk about web browsers without even once saying "surfing the web" (so of course it had to be squeezed into the episode title). From checking emails to watching videos and purchasing products, we use these ubiquitous tools multiple times a day, so we thought they deserved a deeper look and a moment to consider why we aren’t readily seeing if a different one would better meet our needs. Highlights include: 💡 What do we miss out on by being complacent with what we're used to using? 💡 Should we be more exploratory with our everyday tools? 💡 What's the easiest way to try out a new browser? 💡 How can the digital products and services we make be improved by us trying out a different browser for a week? Originally recorded on 2 Jan 2022. Transcripts available at https://everydayexperiences.blog/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen). To see examples of what was discussed in this episode and share your own experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: - Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 - Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    44 min
  6. The Utensils Experience with Janice Chan - A fork for every occassion

    01/25/2022

    The Utensils Experience with Janice Chan - A fork for every occassion

    Kicking off our new Local Designer series, Janice Chan joins Geoff to explore the most niche topic: utensils. But, if there's ever a topic worth finding design and business opportunities in, it's noticing the individual usefulness of the countless variety of these tools we use daily. Highlights include: 💡 How cultural differences influence the design of our everyday tools 💡 What business opportunities arise when designing products for longevity 💡 How material choices impacts experiences and brand identities 💡 How sustainable practices can save both the environment and material costs 💡 Are sporks the ultimate utensil or an absolute failure? Originally recorded on 27 Dec 2021. Transcript available on https://everydayexperiences.blog ====== Who is Janice Chan? Janice is a fast rising UX and Product Designer in Auckland who shows a clear appetite for learning what makes for good design, backed with the unquestionable curiosity of a researcher. Find out more about Janice here: LinkedIn: https://www.linkedin.com/in/ccsjanice/ Twitter: https://twitter.com/eatllustrator ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen). To see examples of what was discussed in this episode and share your own experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: - Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 - Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    47 min
  7. The Shopping Mall Experience - Lost by design

    12/20/2021

    The Shopping Mall Experience - Lost by design

    Guy is back with Geoff to explore the design villainy behind shopping mall layouts and the bombardment of product eye candy that serves to make us lose track of our original goals and spend, spend, spend! Listen in to better recognise what nefarious design choices you’re subconsciously up against so you can be a more intentional consumer. Highlights include: 💡 What is a Gruen Transfer and how does it make us more susceptible to impulse buying? 💡 How can we better design wayfinding experiences in physical spaces with the help of technology? 💡 Why are malls dying in some places but not in others? 💡 How can retail shopping be blended with online fulfilment to radically change the shopping experience? Originally recorded on 7 August 2021. ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (or wherever you listen to your favourite shows). To see examples of what was discussed in this episode and share your own everyday experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    50 min
  8. The Hotel Experience with Kim Goodwin - Uncomfortably resting

    11/17/2021

    The Hotel Experience with Kim Goodwin - Uncomfortably resting

    Kim Goodwin joins Geoff to explore Hotel UX beyond the websites and into the design of rooms, amenities, check-in and out experiences, life hacks, and more. Highlights include: 💡 Why are interruptions, discrimination, and creepiness key experience issues to avoid? 💡 Why is it important for marketing and website teams to set the right customer expectations early? 💡 How can team diversity improve the customers' experience? 💡 Why is designing for the staff experience equally important? 💡 How does a brand create superfans? Originally recorded on 14 July 2021. ====== Who is Kim Goodwini? Kim has been a user researcher and designer for over 25 years along with 20 years of teaching design and leadership skills. She's also the author of the best-selling book, "Designing for the Digital Age", with another possibly on the way! Find out more about Kim here: Twitter: https://twitter.com/kimgoodwin LinkedIn: https://www.linkedin.com/in/kimgoodwin/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Spreaker, Apple Podcasts, or wherever you listen to your favourite shows. To see examples of what was discussed in this episode and share your own everyday experiences, find us on: Instagram: https://www.instagram.com/everydayexppod/ Twitter: https://twitter.com/EverydayExpPod LinkedIn: https://www.linkedin.com/company/73437449/ Facebook: https://www.facebook.com/EverydayExpPod ====== Hosted by Geoff Wilson: LinkedIn: https://www.linkedin.com/in/wilsongeoffw/ Website: https://www.geoffwilsonhcd.com/ Twitter: https://twitter.com/geoffwilsonHCD ====== Intro and Outro tracks: Music by 8er41 from Pixabay (https://pixabay.com/music/?utm_source=link-attribution&utm_medium=referral&utm_campaign=music&utm_content=1224 Small Group Walla by Corsica S on freemusicarchive.org (https://freemusicarchive.org/music/Corsica_S#contact-artist)

    41 min

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A show exploring and unpacking potential design improvement opportunities in our everyday world, one frustrating experience at a time. Hosted by @geoffwilsonHCD

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