79 episodes

Each episode of Exceeding Expectations features an interview with a person that loves their work and tries to far exceed the expectations of their clients. This results in a win-win situation for the person doing the work and for the client. The client is delighted that they received more than they expected which often leads to them writing fabulous testimonials and passing on more referrals to their friends and business associates. It also results in the work being more enjoyable.
That is the aim of show - to inspire listeners to come up with ways to over deliver to their clients; to create things that aren’t typically being done by most in their industry.
The episodes will feature people in many different industries that will give you ideas for things you could tweak slightly, to use for your business.
To give you something very unique in your industry. Obviously not all the ideas will work for you but some will and some will require a little creative thinking to get them to fit for your clients

Exceeding Expectations Tony Winyard

    • Business

Each episode of Exceeding Expectations features an interview with a person that loves their work and tries to far exceed the expectations of their clients. This results in a win-win situation for the person doing the work and for the client. The client is delighted that they received more than they expected which often leads to them writing fabulous testimonials and passing on more referrals to their friends and business associates. It also results in the work being more enjoyable.
That is the aim of show - to inspire listeners to come up with ways to over deliver to their clients; to create things that aren’t typically being done by most in their industry.
The episodes will feature people in many different industries that will give you ideas for things you could tweak slightly, to use for your business.
To give you something very unique in your industry. Obviously not all the ideas will work for you but some will and some will require a little creative thinking to get them to fit for your clients

    Mollie McGlocklin

    Mollie McGlocklin

    Mollie McGlocklin runs a company named "Sleep is a skill" and in this episode we discover the importance of sleep not just in quantity but also quality and the huge difference it can make to your life physically, emotionally and cognitively.

    • 43 min
    Theresa Cifali

    Theresa Cifali

    "My job as a coach is to empower my clients to leave me". Theresa Cifali helps clients to embrace change rather than fearing it. A former professional singer she now helps business owners to have a better life.

    • 44 min
    Billy Boughey

    Billy Boughey

    Billy Boughey helps organizations improve company culture and increase their team performance. He also has an ambition to own a major US sports team one day.

    In this episode we learn a lot more about his wide array of talents and experiences.

    • 47 min
    Richard Matthews

    Richard Matthews

    Richard Matthews is an expert webinar builder and instructional designer who’s helped his clients drive more than 2,000,000 in online sales... and he does it while traveling full-time across the USA with his family in an RV! How cool is that?

    • 53 min
    Brad Cote

    Brad Cote

    Brad Cote helps health practice owners automate and scale to double revenue, reduce clinical hours and have complete freedom. He is a business coach, gym clinic owner and author.

    • 39 min
    Susan Boles

    Susan Boles

    Susan Boles is a CFO, a Growth Architect a Data Geek a SaaS Whisperer and an all-around business operations expert. 

    She takes agencies & consultants from digital duct-tape and WD40 to smoother-than-a-Mercedes-Benz operations using a custom blend of process plus tech plus financial know-how.

    • 43 min

Customer Reviews

foodin65 ,

Excellent Source of Business Advice

Thrilled to have been on the show! Tony is a very cool host—straight

Cynthia Zhai ,

It is a much needed podcast!

Most podcasts focus on how to get customers and few focuses on exceeding their expectations. It is by exceeding the customers' expecations that we get repeated business. Thee are renowned guests on the show and it's a must listen if you want to get repeated business over and over again. - Cynthia

why ask why ? ,

Great Show :)

Fantastic stories. Love it.

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