Extreme trust: customer service in the digital age Let's Talk Tech

Let's Talk tech is a monthly podcast that explores the latest emerging technologies, the people behind them and how these trends will affect the way we live, work and play. In this episode, show host Dave Miller interviews Dr. Martha Rogers, one of the world’s most acclaimed authors on business strategy and customer relationships, about how technology advances are rapidly fueling fundamental changes in how businesses serve and communicate with customers. Join them as they discuss how the digital revolution has fundamentally redefined the trust relationship between businesses and customers.