Sponsors:Architectural Glass & Aluminum (AGA)Website: https://aga-ca.comLinkedIn: https://www.linkedin.com/in/agaengineered GuestsChris Ball: COO – John W McDougallLinkedIn: https://www.linkedin.com/in/chrisb-tn/Matt Verderamo: Division Vice President – Well Built ConsultingLinkedIn: https://www.linkedin.com/in/matt-verderamo/ Host:Tom Caldicott CEO of Unity SearchWebsite: www.unitysearchltd.comLinkedIn: https://www.linkedin.com/in/tom-unitysearch/Chapters00:00 Introduction to the Guests and Their Backgrounds06:25 The Importance of Culture in the Workplace12:36 Balancing Profit and Employee Satisfaction19:49 Setting Clear Expectations and Accountability26:27 The Role of Individual Responsibility in Career Growth30:51 Navigating Company Culture and Employee Expectations36:59 Building Trust and Transparency in Teams39:14 Investing in People and Training40:18 Finding the Right Training for the Right Time45:40 The Challenges of Middle Management49:31 Promoting Operators vs. Managers52:08 Balancing Billable Time and People Development54:50 The Importance of Peer Support and CommunicationHey guys, and welcome to another episode of the Facade Focus Podcast, where I aim to connect the global façade industry by sharing knowledge and experience for others to learn from.Over the coming weeks, I’ll be interviewing leaders and industry experts from across the world to discuss common challenges we all face and the innovative solutions helping to move the industry forward.This week, I’m joined by Matt Verderamo and Chris Ball.Chris will already be familiar to some of you from Episode #11, where we talked about accountability, visibility, and building better teams. This time, he’s back with Matt Verderamo, Group Director at WellBuilt Construction Consulting, for a conversation that goes deeper into culture, leadership, and talent.Matt started out in the facade world working for a specialist contractor across metal panels, glass and glazing, and roofing, before rising to Vice President of Preconstruction and Sales. Today, at WellBuilt, he helps subcontractors and GCs build stronger businesses through strategy, leadership development, and training. What makes this episode especially interesting is the relationship between the two guests. Chris first connected with Matt through LinkedIn, where Matt had built a strong voice around people development. That connection turned into real collaboration, and for the last couple of years Matt has been working with Chris and the team at John W. McDougall on leadership training and development. In this conversation, we talk about culture add versus culture fit, why profitable businesses still need to reinvest in people, how to develop leaders instead of just promoting operators, and why talent retention starts long before a recruiter ever gets involved. It’s a really honest conversation about what it takes to build a company people actually want to stay and grow in.Now, quick shout out to our podcast partners, Architectural Glass & Aluminum, otherwise known as AGA.They’re a leader in custom curtain wall systems and have been providing tailored glazing solutions for over 55 years.More impressively, they are one of the largest employee-owned businesses in the glazing industry across the US and have a phenomenal team that buys into their ethos of collaboration and craftsmanship.I’m delighted to have them as a partner of the Pod, so a big shout out to the team over there.In the meantime, let’s get into this week’s episode of the Facade Focus Podcast with Matt Verderamo and Chris Ball.