44 episodes

Established as a result of the global pandemic in 2020. the Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service. . Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.

FANCENTRIC - Return to Work, Play and Spectate Christopher J. Kinnan

    • Business

Established as a result of the global pandemic in 2020. the Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service. . Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans. Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.We are bound together by passion and the incomparable skills of visionary thought leaders throughout the international community. Along with our technical and subject matter experts, we discuss new ways to change the world’s sports and entertainment fan experience for the better.

    Genetec Venue Parking System and the Frictionless Fan Experience

    Genetec Venue Parking System and the Frictionless Fan Experience

    COPYRIGHT 2022 BY IIFX
    ALL RIGHTS RESERVED

    Frictionless Fan Experience with Genetec Venue Parking

    Recorded 2/24/2022

    Fans want convenience to go with the spectacle of any great sports or entertainment event.  Touchless technologies are making it possible to reduce the time spent in lines, pay for services, and even park.  The advent of a frictionless fan experience is here.

    Genetec's Venue Parking and Mobile Post Payment Plugin System is making a difference in the fan experience by reducing entry time by 50%, allowing fans to enter a venue and be seated 30-minutes sooner.  Happier fans with more time spent in the venue are spending more money, increasing revenue.  Compliance and payment for parking stands at a staggeringly high 98%.

    The Genetec parking system is built on the premise that a fan journey starts and ends with parking, so they have a system that can help venues deliver a frictionless parking experience.   

    Join Dr. Lou Marciani and his guest, Chris Yigit, Technology Partnership Manager for Genetec AutoVu License Plate Recognition Solution as they discuss how simple investments in parking technology can create frictionless parking and a better fan experience.

    The Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service. 

    Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans.  Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.

    Join us as we discuss new ways to change the world’s sports and entertainment fan experience for the better.

    • 22 min
    Covid-19, Omicron, and the Sports & Entertainment Industry

    Covid-19, Omicron, and the Sports & Entertainment Industry

    COPYRIGHT 2022 BY IIFX
    ALL RIGHTS RESERVED

    FANCENTRIC
    An IIFX Town Hall Recorded on 19 January 2022

    The Innovation Institute for Fan Experience (IIFX) Medical Advisory Board hosted a FANCENTRIC Town Hall with medical experts who discussed Covid-19, its variants, and effects on the Sports & Entertainment industry. 

    We are inundated with information about COVID-19 and its new variants. Every day brings a new study, recommendation, or contradiction of previous policy. One thing we know is that COVID-19 essentially wiped out the 2020 sports and entertainment year for fans. While things looked up in 2021, Omicron appeared and had an impact on sports and entertainment events. With more than a million infections daily in the United States in January 2022, how will the pandemic unfold for the industry throughout 2022? 

    The town hall is part of IIFX's FANCENTRIC series of podcasts and forums.  FANCENTRIC productions feature visionary industry thought leaders, advanced practitioners, academics, authors, technologists, and fans from around the world.

    This Town Hall Event was moderated by Dr. Til Jolly, MD, the Chief Medical Officer of Aveshka and the Chair of the IIFX Medical Advisory Board.  

    Panelists included:

    Dr. Michael Anderson, MD - Senior Advisor, Aveshka for the Department of Health and Human Services and Children’s National Hospital

    Dr. Andy Jagoda, MD - Professor and Chair Emeritus of Emergency Medicine at the Icahn School of Medicine at Mount Sinai

    Dr. Robert Nied, MD - Medical Director, Sports Medicine Center at Kaiser Permanente, Mission Bay and the Team Physician for the Golden State Warriors (NBA)

    Dr. Eric W. Ossmann, MD, FACEP - Chief Medical Officer and Founder of VIGILINT

    Panelists answered questions posed by attendees and shared their wisdom on how Covid 19 and Omicron affects the sports and entertainment industry, its operations, and its fans.  Learn how to navigate your way through the Omicron surge and build resilience for future events.

    • 1 hr
    What's Going on With Fan Behavior? Challenges and Solutions

    What's Going on With Fan Behavior? Challenges and Solutions

    COPYRIGHT 2021 BY IIFX
    ALL RIGHTS RESERVED

    AN IIFX VIRTUAL TOWN HALL EVENT
    Recorded on 15 December 2021

    On Wednesday, December 15, 2021, the Innovation Institute for Fan Experience (IIFX) hosted a Virtual Town Hall titled “What is Going on with Fan Behavior? Challenges and Solutions.” Leading executives who are successfully producing live events answered questions posed by those attending the event, sharing their insights and some of their best processes and technology practices.

    Watch the video to learn how they are creating a safe and secure experience resulting in increased fan participation and revenue. 

    The Virtual Town Hall event is sponsored by Respondology, a company of 20+ year digital veterans dedicated to making a positive impact through technology by “doing something about the hate and damage produced by people hiding behind the anonymity of social media.”

    Fan-related incidents at the Astroworld Festival, EUROS 2020, and a myriad of college and professional sporting events is challenging the best event plans.

    The town hall is part of IIFX's FANCENTRIC series of podcasts and forums.  FANCENTRIC productions feature visionary industry thought leaders, advanced practitioners, academics, authors, technologists, and fans from around the world.

    The Virtual Town Hall panel included:

    Sean Patterson, Assistant Chief of Police, University of Tennessee

    Jim Mercurio, Executive Vice President and GM, San Francisco 49ers/Levi Stadium; IIFX Distinguished Fellow

    Professor Chris Kemp, CEO of Mind Over Matter Consultancy Ltd and IIFX Advisor

    Vince DiGennaro, Director of Strategic Accounts, BEST Crowd Management

    Shaun West, Associate Vice President and Head of Team and Arena Security, Nation Basketball Association

    Mario Coutinho, President of the Stadium Managers Association; Vice President of Stadium Operations and Security, Toronto Blue Jays; IIFX Distinguished Fellow

    Eileen Williams, Safety Officer, Tottenham Hotspur Stadium; IIFX Distinguished Fellow

    Timothy Frederick, Police Sergeant, Las Vegas Metropolitan Police Department, Events Planning Section

    Lou Barani, Global Terrorism Risk Consultant, AIG

    Mark McCourt, author of “Snow Day: Lessons in Leadership and Resilience from Crisis and Mass Casualty Events“ moderated the virtual town hall.

    • 1 hr 16 min
    Future of Robots in the Sports & Entertainment Industry

    Future of Robots in the Sports & Entertainment Industry

    COPYRIGHT 2021 BY IIFX
    ALL RIGHTS RESERVED

    Future of Robots in the Sports & Entertainment Industry
    FANCENTRIC Podcast Episode 4

    Join Dr. Lou and Dr. Travis Deyle, Co-Founder and CEO of Cobalt Robotics, a company that
    applies artificial intelligence and robotic automation to handle mundane, important tasks, as they discuss the future of robotics in the sports and entertainment industry.  Artificial intelligence and robotics will be a big part of the future fan experience at sports and entertainment events.   

    The Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service.

    Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans.  Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.

    Join us as we discuss new ways to change the world’s sports and entertainment fan experience for the better.

    • 27 min
    Esports rEvolution

    Esports rEvolution

    COPYRIGHT 2021 BY IIFX
    ALL RIGHTS RESERVED

    Esports rEvolution
    FANCENTRIC Podcast Episode 3

    Join Dr. Lou and Matt Payne, Founder of Inner Circle, a consulting firm specializing in Security and Crisis Management, as they discuss the revolution taking place in the $3.5 billion (and growing) Esports industry.   

    The Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service. 

    Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans.  Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.

    Join us as we discuss new ways to change the world’s sports and entertainment fan experience for the better.

    • 25 min
    COVID Health Playbook

    COVID Health Playbook

    COPYRIGHT 2021 BY IIFX
    ALL RIGHTS RESERVED

    COVID Health Playbook
    FANCENTRIC Podcast Episode 2

    Join Dr. Lou and Dr. Til Jolly, Chairman of IIFX's Medical Advisory Board and the Chief Medical Officer for Aveshka as they discuss the latest on vaccines, testing, monoclonal infusion, new therapeutics and their role in the sports and entertainment industry.   The duo also address youth sports and vaccinations.

    The Innovation Institute for Fan Experience, is building a global alliance to lead the NEXT great leap forward in fan experience — one steeped in health, safety, security, and service. 

    Our FANCENTRIC Podcast Series explores topics about the sports and entertainment industry that should interest all fans.  Our guests include visionary industry thought leaders, advanced practitioners, authors, technologists, and fans from around the world.

    Join us as we discuss new ways to change the world’s sports and entertainment fan experience for the better.

    • 27 min

Top Podcasts In Business

Ramsey Network
Ed Mylett
Jocko DEFCOR Network
NPR
Andy Frisella #100to0
Guy Raz | Wondery