248 episodes

Become the leader everyone wants to follow, including your customers. Meet some of the world's brightest minds with customer-centric leadership authority Jim Rembach to uncover thought-provoking dynamic strategies to engage employees and customers.

Jim is the developer of Call Center Coach and Editor in Chief of CX Global Media. The Fast Leader Show impacts thousands of people each week by unlocking the power in guests' perspectives, expertise, and experiences.

The show explores how businesses can create dynamic customer experience strategies, improve employee engagement, and develop more human-centric leaders with practical advice that you can use immediately.

Today’s customers want dynamic customer experiences, and doing so requires improving your creativity and within your organization. Learn how to move onward and upward faster and join in the Hump Day Hoedown.

Fast Leader Show | The Show for the Customer-centric Leader Guests share stories and leadership quotes with inspiration from John C. Ma

    • Business
    • 5.0 • 56 Ratings

Become the leader everyone wants to follow, including your customers. Meet some of the world's brightest minds with customer-centric leadership authority Jim Rembach to uncover thought-provoking dynamic strategies to engage employees and customers.

Jim is the developer of Call Center Coach and Editor in Chief of CX Global Media. The Fast Leader Show impacts thousands of people each week by unlocking the power in guests' perspectives, expertise, and experiences.

The show explores how businesses can create dynamic customer experience strategies, improve employee engagement, and develop more human-centric leaders with practical advice that you can use immediately.

Today’s customers want dynamic customer experiences, and doing so requires improving your creativity and within your organization. Learn how to move onward and upward faster and join in the Hump Day Hoedown.

    Wayne Washington - Company Alignment: How to Bring Your Company's Strategy, Culture, and Operations Together

    Wayne Washington - Company Alignment: How to Bring Your Company's Strategy, Culture, and Operations Together

    In this episode, Wayne Washington shares his experience on how your company can achieve proper alignment and reach strategic goals.

    • 41 min
    Judy Ryan - How To Develop Intrinsic Motivation In The Human System: A Responsibility-Based Framework

    Judy Ryan - How To Develop Intrinsic Motivation In The Human System: A Responsibility-Based Framework

    In this episode, Judy Ryan shares her responsibility-based approach in the human system where people are intrinsically motivated to develop their true selves and unleash their full potential.

    • 47 min
    Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?

    Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?

    Listen to Omar L. Harris as he shares his thoughts on Diversity, Equity, and Inclusion (DEI) and how you can be more inclusive in your organization today.

    • 43 min
    Jim Kouzes - Five Exemplary Leadership Practices: How To Be an Exemplary Leader

    Jim Kouzes - Five Exemplary Leadership Practices: How To Be an Exemplary Leader

    In this episode, Jim Kouzes sheds light on the five exemplary leadership practices and how leaders can use them to overcome the most difficult challenges.

    • 47 min
    Walt Rakowich - Transformative Influence: How to Build Trust and Lead Others in Today's Climates of Change

    Walt Rakowich - Transformative Influence: How to Build Trust and Lead Others in Today's Climates of Change

    In this episode, Walt Rakowich shares his experience on transformative influence and the steps you can take to transform your team and make your organization better.

    • 45 min
    Adam Bryant - The CEO Test: 7 Things to Determine How Well You are Leading Your Companye

    Adam Bryant - The CEO Test: 7 Things to Determine How Well You are Leading Your Companye

    Today on the podcast, I am joined by Adam Bryant. We talk about the CEO test and the 7 key questions to determine how well you are leading.

    • 44 min

Customer Reviews

5.0 out of 5
56 Ratings

56 Ratings

malfoxley ,

Great show!

Jim, host of the Fast Leader podcast, highlights all aspects of customer experience strategies and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

Clarisse Gomez ,

Awesome Podcast!!!

Jim, host of the Fast Leader Show, highlights all aspects of business, management and more in this can’t miss podcast! The host and expert guests offer insightful advice and information that is helpful to anyone that listens!

Dom Brightmon ,

Need a Hump Day Leadership Podcast?

This is a great business podcast featuring some high-value delivering guests. Listen and subscribe to this show.

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