rethink.fm Cathi Bosco

In this episode, we continue a critical conversation about the challenges we face together on computer science, ethics, and unintentional consequences with emerging technologies that lack defined purpose and regulations.



Morten Rand-Hendriksen has published countless valuable courses on LinkedIn Learning reaching hundreds of thousands of viewers from all over the world. He also contributes to the web community as a public speaker, author, educator, developer, and design philosopher.



Related interesting reads or resources




Invite Morten to speak: Thinking out loud about the internet



Code of Ethics for Bloggers, Social Media and Content Creators



Recent Talk: Y OSLO - TO­WARDS VAL­UES AND ETHICS IN DE­SIGN AND TECH­NOL­O­GY



Towards a Technoethics (Abstract) - Mario Bunge



Your Face Belongs to Us: A Secretive Startup's Quest to End Privacy as We Know It - by Kashmir Hill

I am talking with Jessica Ivins about strengthening stakeholder relationships via UX research operations in this episode. Jessica is the Lead UX Researcher at The Predictive Index, overseeing research and research operations. She plans, conducts, and synthesizes strategic UX research projects that provide critical insights for organizational stakeholders. We've got some actionable professional strategies and resources to share too.



Related interesting reads or resources




An Essential Tool for Capturing Your Career Accomplishments by Jessica Ivins



Leaders of Awesomeness - Dr. Leslie Jensen-Inman, Jared Spool, and the team at Center Centre – UIE launched Leaders of Awesomeness, an online community of more than 46,000 UX design, research, and content leaders - Free to join








Thanks to Vitaly Friedman for the following useful links:




How To Manage Challenging Stakeholders and Influence Without Authority (free eBook, 95 pages) (https://lnkd.in/e6RY6dQB), a practical guide on how to deal with difficult stakeholders, manage difficult situations and stay true to your product strategy. From HiPPOs (Highest Paid Person’s Opinion) to ZEbRAs (Zero Evidence But Really Arrogant). By Dean Peters.



The Delicate Art of Interviewing Stakeholders, by Dan Brown https://lnkd.in/dW5Wb8CK



Good Questions For Meetings With Stakeholders, by Lisa Nguyen, Cori Widen https://lnkd.in/eNtM5bUU



UX Research Studies to Win Over Stubborn Stakeholders, by Lizzy Burnam 🐞 https://lnkd.in/eW3Yyg5k

In this episode, I am joined by special guest, Jared Spool! We are talking about transformational UX research and design strategies. We cover a lot of actionable insights and share a few laughs too. You will learn about how to evaluate the readiness and urgency required to make a maximum strategic UX impact within organizations, what actual leadership means, and how to improve future experiences with research-led, human-centric practices and more.



If you and your design/product teams need weekly motivation and resources, join the Leaders of Awesomeness community or sign the team up for a deeper intensive. Lift up your career and your organization with an amazing knowledge base and uniquely thoughtful teacher, Jared Spool.















Related interesting reads or resources




Leaders of Awesomeness - Dr. Leslie Jensen-Inman, Jared Spool, and the team at Center Centre – UIE launched Leaders of Awesomeness, an online community of more than 46,000 UX design, research, and content leaders - Free to join



The Evolution of a New UX Design Resolution - UIE - Deliver Better Design



Advanced Approaches to UX Research - Intensive led by Jared Spool



How to Win Stakeholders and Influence Decisions Program - Intensive led by Jared Spool



Deconstructing Delight - by Dana Chisnell



Walt Disney's Synergy Map - Napkin sketches from 1957 and 1967 by Walt Disney diagramming the company’s core strategy

Hey, everybody, it's Cathi Bosco from rethink.fm the forward-thinking podcast about experience design. Join me and special guests to discuss effective design, technology, and the intersection of helping people and entrepreneurship. From user experience research to product roadmaps. We've got you covered. The big news today is that I will officially be taking over the rethink.fm podcast, founded by Jackie D'Elia and then co-hosted by Jackie, Monique Dubbelman, and myself. Moving forward, I will be conducting one-on-one interviews with experienced professionals to gain insights into their practices, their projects, and their teams. Let's face it, design is a team sport, technology and user needs are continuously evolving and we can learn a lot from each other's experiences along the way. Since this episode is a transition episode each of us will answer a few questions and at the end of the podcast, I'll give some definitive insights into where we're headed moving forward. I hope you'll enjoy this episode. Thank you for joining. What does UX mean to you today, compared to early in your career?

It's been a while, but in this episode, we have a guest! And what a guest: Rian Rietveld, accessibility specialist at Level Level is joining us to talk about accessibility. We talk about the problem with accessibility overlays, educating people, and how we can help more people develop, design, and create content in a way it's accessible for everyone. Big take away: make it about themselves.







Related interesting reads or resources




Selfish accessibility - talk by Adrian Rosselli



6 tips for accessible web design - (UXATT blog)



Accessibility isn't magic that comes from tools (UXATT blog)



WP Engine partners with AudioEye



Overlay Fact Sheet



A11y-collective (accessibility courses by Rian Rietveld)



Gravity Forms accessibility guide for developers



Axe Dev tools Chrome extension

Sometimes, product teams or clients can be too focused on output or features. This is a problem, because you can end up becoming a feature factory, without knowing if the user really benefits from these new features.



If you want to avoid endless iterations of a design with clients or developers, it’s time to start focusing on outcome instead of output. In this episode, we discuss our experience with clients or teams focusing too much on output.



Related interesting reads or resources




Design for outcome instead of output - UXATT



Design Outputs and Design Outcomes - Love.com



Outcomes vs outputs - uxdesign.cc



Minimize Design Risk by Focusing on Outcomes not Features - NNgroup.com




Chosing the right color




Common color palette mistakes - Career foundry



Colour blindness - Colour blind awareness



Color psychology - verywellmind.com