Path to Good VIPdesk Connect

Join Jen, Sally, and Maggie, along with special guest Liz, in an insightful conversation about navigating the intricate landscape of global expansion. This episode delves into considerations when expanding your business globally, emphasizing the preservation of your company culture throughout the process.

The hosts explore key aspects of global expansion, from the strategic recruitment of international talent to the significance of cultural awareness training. Learn how to create an inclusive environment that fosters a sense of belonging among your global team members.

Drawing from their personal experiences, the hosts share invaluable tips and highlight real-world examples, providing you with practical insights into the challenges and successes of expanding your company on a global scale.

To learn more about VIPdesk and our global BPO services visit our website vipdesk.com


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Making the decision to outsource your customer service can greatly impact your brand. In this episode, Sally, Maggie, and Jen provide valuable insights on outsourcing, including a comparison between outsourcing in the US versus off-shore options.


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During their conversation, Sally, Jen, and Maggie explore some critical components of an exceptional customer experience and the importance of providing one. They share some valuable insights, recommendations, personal encounters of elevated service, and simple yet effective ways that businesses can enhance the overall customer experience.

At VIPdesk, we design solutions as unique as the brands we serve contact us at vipdesk.com to learn more.




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We're thrilled to speak with Tom Hering, co-founder and managing partner of certifying agency Benefit Corporations for Good. He is the co-author of the book, Putting Soul Into Business: How the Benefit Corporation is Transforming American Business for Good and 25 Building Blocks to Create a Conscientious Organization. Tune in to hear about why it's so important that your business has a purpose people identify with and find out how your company can certify as a Benefit Corporation for Good. 



To find more information on how to get certified please visit https://benefitcorporationsforgood.com

To find out more about VIPdesk and how we can help your organization transform your customer service visit vipdesk.com


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Sally, Jen, and Maggie discuss their experience running a Women-Owned Business. They share statistics and trends impacting women in the workplace including the impact of COVID, pay equity, and what you can do to attract top talent and make your workplace more friendly to working women. To learn more about VIPdesk Connect and how we can help you visit our website vipdesk.com 


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Jen, Sally, and Maggie discuss trends they're seeing for 2022 from the perspectives of Human Resources, Recruiting, and CEO. Remote and hybrid work, employee mental health, and the continuing impacts of COVID will all be factors. They outline what you should look out for and consider as you prepare for a successful year. 


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