98 episodes

Each episode of Exceeding Expectations features an interview with a person that loves their work and tries to far exceed the expectations of their clients. This results in a win-win situation for the person doing the work and for the client. The client is delighted that they received more than they expected which often leads to them writing fabulous testimonials and passing on more referrals to their friends and business associates. It also results in the work being more enjoyable.
That is the aim of show - to inspire listeners to come up with ways to over deliver to their clients; to create things that aren’t typically being done by most in their industry.
The episodes will feature people in many different industries that will give you ideas for things you could tweak slightly, to use for your business.
To give you something very unique in your industry. Obviously not all the ideas will work for you but some will and some will require a little creative thinking to get them to fit for your clients

Exceeding Expectations Tony Winyard

    • Business
    • 4.9, 15 Ratings

Each episode of Exceeding Expectations features an interview with a person that loves their work and tries to far exceed the expectations of their clients. This results in a win-win situation for the person doing the work and for the client. The client is delighted that they received more than they expected which often leads to them writing fabulous testimonials and passing on more referrals to their friends and business associates. It also results in the work being more enjoyable.
That is the aim of show - to inspire listeners to come up with ways to over deliver to their clients; to create things that aren’t typically being done by most in their industry.
The episodes will feature people in many different industries that will give you ideas for things you could tweak slightly, to use for your business.
To give you something very unique in your industry. Obviously not all the ideas will work for you but some will and some will require a little creative thinking to get them to fit for your clients

    Tony K. Silver

    Tony K. Silver

    Tony K. Silver helps to demystify using Linkedin. He helps his clients profiles generate leads and revenue. In this episode he tells us a few stories of how he has helped dramatically increase some people's visibility on the platform which resulted in better business for them.

    • 47 min
    Geoff Thatcher

    Geoff Thatcher

    In this weeks show we talk with Geoff Thatcher the Founder & Chief Creative Officer at Creative Principals and Author of a new book called "The CEO's Time Machine'.

    Geoff has been creating world-class experiences in corporate visitor centers, executive briefing centers, museums, theme parks and live events for many years.

    • 45 min
    Marc Gordon 

    Marc Gordon 

    Marc Gordon is one of the world’s top Customer Experience experts. He has presented on stages around the world. 

    Marc shows organizations how to create and deliver customer experiences that increase sales and inspire loyalty and works directly with business owners, management teams and front line staff through consulting and workshops, in-person and virtually. 

    • 34 min
    David Hyner

    David Hyner

    David Hyner interviewed over 250 top achievers from all walks of life and asked them how they think and behave when setting and achieving goals and discovered they don't set SMART goals.

    David is an International award winning professional speaker, trainer and workshop facilitator

    • 33 min
    Keziah Robinson

    Keziah Robinson

    This episode is with Keziah Robinson a business strategist, coach, and investor with over 15 years experience working with CEOs, founders & executive leadership across multiple industries.

    She founded Cassia Partners, an independent advisory firm with expertise in early stage startups, pivots/turnarounds, and intrapreneurial corporate initiatives. Keziah's tailored approach incorporates elements of design thinking and behavioral science. 

    • 34 min
    Mike Robbins

    Mike Robbins

    Mike Robbins is an author, speaker, and coach delivering keynotes and seminars to groups of all kinds throughout the world. His clients include Google, Wells Fargo, eBay, Gap, Adobe, Schwab, Microsoft, Genentech, Airbnb, and the San Francisco Giants.
    He's written five books which have been translated into 15 different languages.

    • 40 min

Customer Reviews

4.9 out of 5
15 Ratings

15 Ratings

foodin65 ,

Excellent Source of Business Advice

Thrilled to have been on the show! Tony is a very cool host—straight

Cynthia Zhai ,

It is a much needed podcast!

Most podcasts focus on how to get customers and few focuses on exceeding their expectations. It is by exceeding the customers' expecations that we get repeated business. Thee are renowned guests on the show and it's a must listen if you want to get repeated business over and over again. - Cynthia

why ask why ? ,

Great Show :)

Fantastic stories. Love it.

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