The Engaged Volunteer Podcast Rosterfy

Join us as we talk to Kylie Elliott, the Volunteer Lead at the Sydney Children’s Hospitals Foundation. Kylie's journey into volunteer management is not just a career path; it's a calling fueled by her passion for making a difference in the lives of others.

At SCHF, Kylie plays a crucial role in overseeing a volunteer program that has become the lifeblood of the organization. The foundation has cultivated a community of nearly 5,000 dedicated volunteers, each driven by a shared commitment to supporting sick children and their families.

But what sets SCHF apart isn't just the number of volunteers—it's the way they're valued and recognized. Every volunteer's unique currency is honored, whether it's fostering social connections, learning new skills, or simply giving back to the community.

This episode was hosted by Rosterfy's Co-Founder, Shannan Gove.

Join us for a captivating journey into the dynamic world of sports events and volunteerism with Olivier Chovin, the Event Workforce Specialist at UEFA. In this episode of the Engaged Volunteer Podcast, we peel back the curtain to reveal the meticulous planning and execution involved in orchestrating some of the world's most prestigious sporting spectacles, such as the UEFA Champions League. With Olivier's extensive experience and profound insights, listeners are treated to a behind-the-scenes exploration of the indispensable role volunteers play in the success of these monumental events.



Olivier shares firsthand accounts and invaluable knowledge that highlight the transformative power of volunteerism in the realm of sports. Through engaging anecdotes and passionate storytelling, he offers a glimpse into the inner workings of UEFA's volunteer program, showcasing the dedication, passion, and teamwork that drive its success.



Listeners will discover the joys and challenges of working with volunteers on a global scale, as Olivier recounts his experiences from different corners of the world. From the heartwarming moments of interacting with children to the intricacies of running a large-scale volunteer operation, this conversation provides a comprehensive overview of the multifaceted world of sports event management.



This episode was hosted by Rosterfy Co-Founder, Shannan Gove.

That was Matt Lynch, Founder of MoonShot.

Have you ever wondered why some live experiences capture our hearts better than others? Consider places like Disney Land, where a commitment to exceptional service excellence sees them described as the happiest place on earth.

MoonShot works with organizations to engage and train frontline staff and volunteers to live and breathe brand ethos through programs that provide opportunities for upskilling and connections. While you might hear Disney and think - that’s all well and good if you have a huge budget - how does this apply to someone like me? In this episode of the podcast, Matt discusses how organizations of all shapes and sizes (and budgets) can implement simple steps to better engage with their staff and volunteers to ensure a world class experience for volunteers, fans and participants alike.

As the world pivots away from in person training to the digital world, we also discuss the importance of understanding volunteer motivations to accommodate engaging experiences for a diverse range of backgrounds and demographics.

This episode of the podcast was hosted by Shannan Gove. 

Meet Matt Doherty, City Volunteer Manager for Greater London Authority.

Having worked alongside some of the world’s largest events including The European Championships, Commonwealth Games, The Australian Open and now the Euros, Matt is no stranger to engaging with volunteers in a large capacity.

In this episode of the podcast we get an in-depth look at Greater London Authority’s legacy project from the 2012 Games - Team London - an incredible example of how cities can engage with their communities through a centralised, city wide volunteer program.

After the success of the London Olympics and a renewed interest in volunteering, the city of London made the sustainable move to invest in a volunteer management program, designed to provide year round opportunities for individuals looking to volunteer. From major events to community volunteering and serving the third sector, Team London has around 15,000 engaged volunteers for the community to utilize.

In this podcast, Matt shares how programs such as Team London have been instrumental in supporting London’s major events like The Euros but also, more importantly, how volunteers were able to be utilized by the NHS at hospitals and vaccination centres during the peak of the pandemic which many cities around the work can relate to.

This episode of the podcast was hosted by Shannan Gove.

Meet Andy Newman, Director of Workforce and Operations for Birmingham Commonwealth Games 2022.  

Working alongside some of the world’s biggest workforce programs including London 2012, Tough Mudder, The Houston Super Bowl and now, Birmingham 2022 Commonwealth Games, Andy draws on his experience to discuss the true value of volunteering. While most organizations focus on the financial contribution volunteers provide, we discuss the more intangible value - experience.   In this episode of the podcast we take a closer look at how Tough Mudder built their hugely successful (and sustainable!) volunteer community, with a database of over 125,000 engaged volunteers. 

We also discuss how Andy and his team revolutionised the way The Super Bowl utilized volunteers to ensure a lasting legacy within their communities with technology at the forefront.   

This episode was hosted by Rosterfy Co Founder, Shannan Gove. To catch full episodes of The Engaged Volunteer Podcast, please follow the link below.   

https://www.rosterfy.com/the-engaged-volunteer-podcast

Meet Anne-Catherine, Senior Volunteer Manager worldwide at FIFA.

Having just implemented a global volunteer management program at one of the world's largest sporting federations, Anne Catherine (also known as AC) knows a thing or two about volunteers. In this episode of the podcast, AC takes us behind the scenes, with an in-depth look at FIFA’s global volunteer management program which is using technology to connect their global community of volunteers all via one centralized system.

During this podcast we also discuss how a global volunteer management solution aids the business from an administrator point of view. Allowing local event hosts to access their own volunteer management solution under the FIFA account, FIFAs administrators around the world are now able to provide volunteer service excellence with the resources required to deliver a consistent experience.

This episode was hosted by Rosterfy Co Founder, Shannan Gove. To the full episode, plus additional available episodes, please follow the link below.

https://www.rosterfy.com/the-engaged-volunteer-podcast