Two Facet Two Facet podcast

When gathering feedback from your users, do you have any preferred method? User Interviews, Online Reviews, NPS, Forms… there are so many tools out there!

In this episode we dive into the world of customer feedback discussing, comparing and ranking the most popular methods. Tune in for a fun chat on what works, what doesn't, and some surprises along the way!


Learn when to use different tools and tricks!
Hear real life stories about our past experiences
Find out how to mix different feedback tools for success!

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Do you like what we do?

You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet



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We invite you to continue the conversation and give us feedback!

Twitter: @TwoFacetPodcast

Email: twofacetpodcast@gmail.com

Hosts: Juncal González, Matt Mikulski

Music: Sunlight by Lightblow


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Send in a voice message: https://podcasters.spotify.com/pod/show/twofacet/message

What is the role of the high fidelity prototypes when crafting Digital Products? Do we always need them?

We don’t have a clear answer but in this episode we debate the purpose, risks and pitfalls of this type of prototypes, as well as concept designs.

Choosing the design approach is a strategic decision that can be influenced by stakeholders, the stage of the project and the purpose we have when building our design artefact.

Join us for this episode where we put prototypes in question and try to answer the design dilemma: High-fidelity or not?

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Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet

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We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow


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Send in a voice message: https://podcasters.spotify.com/pod/show/twofacet/message

Talking with your users is always worth it. Spending just an hour with them could save you months of building something no one wants. Plus, you might validate your genius and get killer ideas for improvement!

In this episode we delve into the topic of user interviews and why they are so important in the process of building digital products.

We discuss the value of talking to customers and the benefits it can bring in terms of:
· Saving time
· Avoiding wasted resources
· Gaining insights that can help improve the development process

We know not everyone has a background in research or has access to big research resources, but this shouldn't be an excuse for not conducting user interviews ;) There are plenty of materials and books out there, such as The Mom Test, which provide simple techniques that can help anyone conduct effective interviews.

While there are principles and tips that can guide the process, we believe that the more interviews one conducts, the better they become at it. Here we share our own experiences of conducting interviews, including the challenges we faced and the lessons we learned along the way.

Tune in for practical advice on how to structure and prepare for interviews, including the importance of having clear research questions and avoiding false positives. We also discuss some of the most common problems that can occur during interviews and offer suggestions on how to avoid or overcome them.

Overall, this episode is a valuable resource for anyone looking to improve their skills in conducting user interviews and gain insights that can inform the development of digital products

Get out there and talk to your users! It's not as scary as it sounds and could make all the difference :)

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Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet


·······················································
We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow


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Send in a voice message: https://podcasters.spotify.com/pod/show/twofacet/message

When starting a new project, you may take different approaches but, for sure there are steps you never skip. Which ones?

In this episode we discuss our experiences when starting and working on a project. The things we always do and the steps we follow: from understanding the business context and the problem space, to defining the design approach, to managing expectations and communication with stakeholders.

What about you on your side?

We discuss topics like


What do we do when starting a new project?
Understanding the business context
Understanding the problem space
The difference between research insights and feature requests
Understanding how the project aligns with the product strategy
Understanding the problem space helps product designers
Defining the problem
Choosing the design approach
Thinking about feasibility
Defining boundaries
The product vision
Don’t create high fidelity UI just yet
SaaS products and UI design
Product Vision vs. Tactics
Designer-developer collaboration
The two types of product managers
Stakeholders’ expectations management
Synching with peers outside the team
Following up with deadlines
Communicating outside the team
Communicating in longer sprints


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Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet


·······················································
We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow


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Send in a voice message: https://podcasters.spotify.com/pod/show/twofacet/message

Is Shape Up better than Scrum? 🤔

It really depends on your team and the way you want to achieve your outcomes.

In this episode we discuss why Shape Up from Basecamp suits us better and we go through the main differences between them:


Discovered vs. Imagined work
The refinement in Scrum vs. iterations in Shape Up
Having a backlog vs. no backlog
Estimating vs. defining an Appetite
Betting Table vs. Planning sessions

We also go through some questions like:


Why did we change from Scrum to Shape Up?
Is Scrum bad?
What is the difference between a Product Owner and a Product Manager?
How to combine Shape Up with Continuous Discovery Habits?





💜 Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet



😃 We invite you to continue the conversation!
Twitter: @TwoFacetPodcast
Email:  twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow


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Send in a voice message: https://podcasters.spotify.com/pod/show/twofacet/message

In this podcast we talk about product management and building digital products in general. In the channel you can find topics about:
· Product Discovery
· Design Thinking
· Lean Startup · Shape up
· Continuous Discovery Habits
· Product Design
· Agile methodologies

We are Juncal González and Matt Mikulski, the hosts of this podcast. We both work at Docplanner, a scale-up focused on healthcare; and are the co-founders User Signal, a small startup focused on improving the customer feedback management.

Check out our content, we bring a lot of real-life examples of our experiences running teams both in small and large scale of digital products!


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Send in a voice message: https://podcasters.spotify.com/pod/show/twofacet/message