50 Shades of Hospitality 50 Shades of Hospitality

In this podcast, Sara Abdel Masih describes her unique career path from climbing the career ladder in the luxury hospitality industry to teaching in hotel management schools and writing a book on mobbing and harassment in the workplace based on her personal experiences. Sara has worn many hats and has studied not only hospitality management but criminology and forensic science. She is the Founder of Sensory Academy Management, a holistic approach to hospitality management through coachin...

In this podcast, Clémence Gillier and Neil Beecroft from the sustainability consultancy agency, The SHIFT, now called bloomUP, talk about how businesses can develop and improve their sustainability practices. Clémence and Neil describe what sparked their interest in this important field and how their careers have evolved into creating and running this sustainability agency. They also speak about pragmatic and real-life sustainable practices that any business can adopt and how to engage ...

Michael Romei has been dubbed "The Ambassador of Hospitality" and he practices his brand of statecraft on both a local and global level. In this podcast, Michael invites our listeners to retrace his brilliant career as a Les Clefs d’Or concierge, and in particular, his time as the former Chef Concierge of the Waldorf Towers/Waldorf Astoria Hotel in New York City.Michael walks us through the kinds of duties performed by a Chief Concierge and relates some anecdotes with the diplomacy and discre...

In this podcast, Johanna Fagerberg, who is currently the Hospitality Senior Manager at Diriyah Company, talks about working in Saudi Arabia and the vast plans that the Kingdom has for hospitality and tourism. She previously was the Guest Experience Manager at The Four Seasons Hotel in Riyadh, Saudi Arabia. Johanna also talks about her career choices and what it’s like for a European woman to work in the Middle East and in Saudi Arabia in particular. Johanna is originally from...

Walter el Nagar is a passionate Chef with a multicultural background and a strong desire to make not only a culinary mark but a social one as well. In this podcast, Walter describes his passion for creative culinary arts and his professional path across the globe. Walter was born in Milan in 1981 to an Egyptian father and Italian mother, both of whom are restaurateurs. Known for his creative flair and self-taught culinary skills, Walter embarked on a transformative journey i...

In 2016, Vasily Grogol was hired by an investor to create a feasibility study on a hotel project in Kyiv, Ukraine. In 2017 he moved to Kyiv and worked on opening not only a boutique hotel called BURSA but also a gallery for young, Ukranian artists. At the age of 24 he became the Executive Director of BURSA Hotel and gallery and his goal, in his own words “is to change the perception of Ukraine on the international level. BURSA design is simple and unpretentious, yet our service is frien...