Offloaded Travel Community Hub

Michael Gazal and Tania Myles of TravelManagers Australia were our guests this week to discuss a 2024 travel industry take on the famous book 'The 7 Habits of Highly Effective People' by Stephen R. Covey. 

Working daily with a network of 450+ travel advisors (or in their terminology Personal Travel Managers), Michael and Tania are brilliantly positioned to talk about the common qualities they're seeing in advisors that are successfully navigating the current landscape.

But what does 'successful' or 'effective' even mean when people are now working in such different ways and often with wildly different life and business goals?

Answering these questions and more was a conversation that was too interesting to consense into one episode, and so this is part one.

It's opened by Ann-Catherine Jones and special celebrity host Sonia Jones, who stepped in for Richard to record the intro. We could't afford her service fees for the entire episode.

AC also spoke to Via Travel's Stuart Wesierski for this episode's Sales Call to learn more about the tour operator that provides unique, hand-crafted, small group experiences in Australia. She can't talk to you right now as she's currently booking one. 
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Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/

And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html
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NUMINOUS MOMENTS PRIZE DETAILS

 We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Tune into Series 2 Episode 3 (Nicola Veltman) to find out what a numinous moment is, or hold out for our special short episode coming on the 13th March that contains only that section. 
 Final entry date is 30th June 2024, and visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
 ____________________
Offloaded is a Travel Community Hub production. More info is available at www.travelcommunityhub.com

Contact us via offloaded@travelcommunityhub.com, or via LinkedIn below.

LinkedIn Details:
Michael Gazal, TravelManagers Australia's Executive GM: https://www.linkedin.com/in/michael-gazal-9ab1071b/
Tania Myles, TravelManagers Australia's Marketing Manager: https://www.linkedin.com/in/taniamyles/
Stuart Wesierski, Via Travel's Founder and MD:  https://www.linkedin.com/in/stuart-wesierski-48b60625/
AC Jones - https://www.linkedin.com/in/ann-catherine-jones-158b3260/
Sonia Jones - https://www.linkedin.com/in/soniajonestravel/
Richard Taylor - https://www.linkedin.com/in/richard-taylor-tch

and Chris Finesa, Editor and Producer, is highly recommended for your audio projects - https://www.linkedin.com/in/chris-finesa-490637300/

With AC away, Richard was joined by Nicola Strudwick to interview Isabel Limn, Key Partnerships Manager for Intrepid. 
Issy (she insists you call her this because it’s ‘Issy to remember’ – her gag not ours) is the most recent arrival to the industry among Offloaded guests thus far, having begun her journey in 2016. 
This is an episode that’s a break from the norm, and one that aims to scratch the surface of the mindset of our forthcoming generations of employees, leaders and indeed travellers themselves. Taking on this challenge to explain an entire generation, Issy takes us through some of the important aspects that matter to her in an eloquent, thoughtful interview that we know you’ll love.
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Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/

And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html
_______
NUMINOUS MOMENTS PRIZE DETAILS

 We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Tune into Series 2 Episode 3 (Nicola Veltman) to find out what a numinous moment is, or hold out for our special short episode coming on the 13th March that contains only that section. 
 Final entry date is 30th June 2024, and visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
 ____________________
Offloaded is a Travel Community Hub production. More info is available at www.travelcommunityhub.com

Contact us via offloaded@travelcommunityhub.com, or via LinkedIn below.

LinkedIn Details:
This week’s guest Isabel Limn - https://www.linkedin.com/in/isabel-limn/
Richard's LinkedIn - https://www.linkedin.com/in/richard-taylor-tch
Nicola's LinkedIn - https://www.linkedin.com/in/nicola-strudwick/
AC's LinkedIn - https://www.linkedin.com/in/ann-catherine-jones-158b3260/

From Contiki tour guide to General Manager of the Luxury Travel Collection Member Portfolio, Nikki Glading has had quite the travel industry career. 
In a frank and introspective interview, Nikki talks about her leadership journey that has included healthy doses of vulnerability, honesty and self-awareness along the way. Now in what she calls her “dream job”, Nikki is perhaps uniquely qualified to bring high-performing luxury and boutique travel agencies into an ecosystem that focuses on their business needs. 


We also discuss why you shouldn't eat soup dumplings prior to an in-person interview, and how Nikki's devotion to customer service quite literally broke (Westfield Car Park) barriers. 


Here’s a link to explain the talk of pineapples, in case that's new for you. https://www.cruisehive.com/upside-down-pineapple-meaning/70087


In our Sales Call segment, Tamara Kobiolke from our series sponsor Numinous Luxury Travel Representation joined us to discuss the growing portfolio of this thriving business that sprinkles fairy dust on the bookings of Australian travel advisors.
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Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/

And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html
And here’s a link to Wong Tai Sin temple, which came up in conversation: https://www.discoverhongkong.com/anz/explore/neighbourhoods/wong-tai-sin.html 

NUMINOUS MOMENTS PRIZE DETAILS

 We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Tune into Series 2 Episode 3 (Nicola Veltman) to find out what a numinous moment is, or hold out for our special short episode coming on the 13th March that contains only that section. 
 Final entry date is 30th June 2024, and visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
 ____________________
Offloaded is a Travel Community Hub production. More info is available at www.travelcommunityhub.com

Contact us via offloaded@travelcommunityhub.com, or via LinkedIn below.

LinkedIn Details:
Richard's LinkedIn - https://www.linkedin.com/in/richard-taylor-tch
AC's LinkedIn - https://www.linkedin.com/in/ann-catherine-jones-158b3260/
This week’s guest Nikki Glading - https://www.linkedin.com/in/nikki-glading/
Tamara Kobioke of Numinous Travel Representation: https://www.linkedin.com/in/tamara-kobiolke-0b21601a/

This special episode details how to enter our Numinous Moments competition! If you're unaware of what a Numinous Moment actually is, this short section (that was already aired in the Nicola Veltman episode, which was Series 2 Episode 3) will explain all.

NUMINOUS MOMENTS PRIZE DETAILS

We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Listen to this episode to find out what a numinous moment is!
*****Final entry date 30th June 2024*****, and  visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
 ____________________
This is a Travel Community Hub production. More info is available at www.travelcommunityhub.com

Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/

And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html

Contact us via offloaded@travelcommunityhub.com

Quentin Long is known to millions for his TV and radio work, during which he discusses travel and the industry that powers it. 
In this interview Richard Taylor and Ann-Catherine Jones speak to Quentin about how he became such a powerful voice in explaining complex travel matters to the public, and how he himself keeps informed. 
The screens and microphones are but a small part of Quentin’s working life. His major focus is Australian Traveller Media which he co-founded after realising that no magazine was adequately covering travel opportunities closer to home. 
 
Amongst other things we talk about Quentin’s rules of taking famils, the rise of AI in publishing, how sustainability messages of the industry can permeate the public mind, why you need to visit Roebuck Bay, remembering people’s names and how AC became Quentin’s travel industry ‘Deep Throat’. 
Elsa McLean from Regent Seven Seas Cruises dropped by for this episode’s Sales Call, to whet the travel tastebuds with a fabulous update.  
 For those of you wanting to learn more about Regent Seven Seas Cruises or take your knowledge of the brand to the next level, the newly enhanced RSSC University is for you. The specialized curriculum with three new graduate degree levels enhances your expertise in promoting and selling Regent Seven Seas Cruises® to your valued clients, rewarding you with 20 CLIA POINTS upon completion. Elevate your knowledge, earn more, and allow your clients to experience luxury like never before. Contact the team at Regent for more information.
 
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Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/

And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html
Here’s a link to Wong Tai Sin temple, which came up in conversation: https://www.discoverhongkong.com/anz/explore/neighbourhoods/wong-tai-sin.html 

NUMINOUS MOMENTS PRIZE DETAILS

 We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Tune into Series 2 Episode 3 (Nicola Veltman) to find out what a numinous moment is, or hold out for our special short episode coming on the 13th March that contains only that section. 
 Final entry date is 30th June 2024, and visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
 ____________________
This is a Travel Community Hub production. More info is available at www.travelcommunityhub.com

Contact us via offloaded@travelcommunityhub.com, or via LinkedIn below.

LinkedIn Details:

Richard's LinkedIn - https://www.linkedin.com/in/richard-taylor-tch
AC's LinkedIn - https://www.linkedin.com/in/ann-catherine-jones-158b3260/ 
 This week’s guest Quentin Long- https://www.linkedin.com/in/quentin-long-2b168124/
Regent Seven Seas Cruising’s Elsa McLean: https://www.linkedin.com/in/elsa-mclean-cruise/

This week Richard and AC are joined by Nicola Veltman, CEO and Co-Founder of 1000 Mile Travel Group. 
Nicola’s thousand mile journey began with a single step, around her kitchen table with her partner Ben. Their vision was to create a global network of agents that had access to corporate tools and sales pipelines that allowed members to run their own race, working from anywhere and in control of their own business while being part of a vibrant, supportive and truly unique network. 
From that kitchen table in Melbourne we travel via the Mornington Peninsula and London to a ski lodge in the Rocky Mountains where we spoke to Nicola, who currently resides in nearby Denver. The 1000 Mile Group now has a global 750-strong network of agents and their helpers globally. 
We asked Nicola how she and Ben manage to retain their original vision of the network’s culture when things get bigger, and how they have has succeeded in a highly competitive US market. In an interview that traverses business and family, we learn about pitching to venture capitalists while managing three young children that have already experienced life in three countries. 

We hope you enjoy!

NUMINOUS MOMENTS PRIZE DETAILS

Pssst! This is a secret for our listeners until it's promoted later.  We want to know what your NUMINOUS MOMENTS are, and by doing so you’ll go into the draw to win an amazing prize courtesy of Numinous Luxury Travel Representation. Listen to this episode to find out what a numinous moment is!
Final entry date 30th June 2024, and  visit https://www.travelcommunityhub.com/latest/numinous/ for terms, conditions and instructions.
 ____________________
This is a Travel Community Hub production. More info is available at www.travelcommunityhub.com

Our series sponsor is Numinous Luxury Travel Representation. More info is available at https://www.numinousltr.com/

And we're proud to partner with Hong Kong Tourism Board to raise awareness of the magic of Hong Kong. Their website is here: https://www.discoverhongkong.com/anz/index.html

Contact us via offloaded@travelcommunityhub.com, or via LinkedIn below.

LinkedIn Details:
Nicola's LinkedIn - https://www.linkedin.com/in/nicolaveltman/
Richard's LinkedIn - https://www.linkedin.com/in/richard-taylor-tch
AC's LinkedIn - https://www.linkedin.com/in/ann-catherine-jones-158b3260/