137 episodes

Are you looking to get informed on upcoming events? We casually discuss various topics from ITSM to the new ITIL 4 and everything IT related in between, plus non-IT related topics for some laughs! Tap on the link to become one of our many listeners!

Flycast Buzz: Technology And Process Briefs For IT Professionals Flycast Partners

    • Arts
    • 5.0, 5 Ratings

Are you looking to get informed on upcoming events? We casually discuss various topics from ITSM to the new ITIL 4 and everything IT related in between, plus non-IT related topics for some laughs! Tap on the link to become one of our many listeners!

    Salesforce Users and RemedyForce Introduction

    Salesforce Users and RemedyForce Introduction

    Kyle Hamilton gives us a taste of our July 9th webinar topic. Are you ready to remove complexity, empower your users, and accelerate your business? BMC Helix Remedyforce is an IT service management solution built on the Salesforce Platform™, the world’s most widely recognized cloud platform. It combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Built with speed and flexibility in mind, BMC Helix Remedyforce is the ideal service and support solution for the modern IT ecosystem. For organizations looking to simplify their infrastructures and run high-speed IT with a focus on value, BMC Helix Remedyforce is the perfect fit. Join us on July 9th at 2 PM EDT with presenter Kyle Hamilton to learn more details about BMC Helix Remedyforce and how it can help you as a Salesforce Platform™ user.

    • 3 min
    Things to Consider When Replacing an ITSM Tool

    Things to Consider When Replacing an ITSM Tool

    Pierre Aeschlimann of Cherwell, shares with us the import things to think about when replacing your ITSM tool. Many organizations like yours have invested in ITSM software with the goal of modernizing your IT operations, improving productivity, and in the process, enhancing overall experience for your employees. Years later those same organizations are now asking themselves, have I achieved those goals? Is the value delivered worth the high price? It’s these questions that have dominated discussions within many organizations today. Sound interesting? We can help.

    • 6 min
    The New Norm

    The New Norm

    David Apple and Rich Longo have a discussion about what the new needs and new "Norm" are for our existing and future customers.

    • 12 min
    Ivanti Asset Management Virtual Lunch and Learn Intro

    Ivanti Asset Management Virtual Lunch and Learn Intro

    Bobby McCullough gives us a sneak peek into his June 25th Asset Management event.

    • 4 min
    Follower-ship Presented by John Postorino.

    Follower-ship Presented by John Postorino.

    A leader cannot lead unless they have followers. In most instances, followers are more important and have more impact than the leader. Understanding the overall impact of followership on leadership is critical to an organizations success. Our COO, John Postorino will provide his prospective on the two and how to identify and cultivate team members based upon one of their four followership types.

    • 7 min
    Upcoming Flycast Partners Blogs

    Upcoming Flycast Partners Blogs

    Dean, Nic and Thomas each discuss their upcoming blogs. They give you a little teaser on their different blog topics Benefits of Centralized Workflow Automation, Failing to Succeed in ITSM Design and Maturing IT Processes can Hamper Progress to New IT Solutions.

    • 14 min

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