From Average to Best: Optimizing the Customer Support Journey | Adam Saad, Tech Stack Advising Masters of Support

There's a close relationship between agent experience and customer experience. Adam Saad, CEO of Tech Stack Advising, joins your host Vanessa Gates to discuss how contact centers can enhance the agent experience to improve efficiency, retain talent, and offer a better customer experience.



More from Playvox and Tech Stack Advising:

5 Key Elements for Contact Center Agent Optimization Strategy - Playvox

Keeping the Service Heart of the Business Beating Strongly - Playvox

Home - Tech Stack Advising - Contact Center Software Consulting