34 episodes

The Suggestion Box: Navigating Feedback The Good, The Bad, and the Say Whaattt? This podcast was created to take the FEAR out of FEEDBACK! It explores how we as Volunteer Engagement Professionals respond to and manage feedback. Hear from professionals both within and outside our industry about feedback that they received and how they used it to grow their programs as well as professionally. Join Nicole and her guests as they LAUGH, LEARN, and LIVE a more fulfilling life because of the feedback you receive.

From The Suggestion Box with Nicole Smith Adams Davy Media | Nicole R Smith

    • Business
    • 5.0 • 1 Rating

The Suggestion Box: Navigating Feedback The Good, The Bad, and the Say Whaattt? This podcast was created to take the FEAR out of FEEDBACK! It explores how we as Volunteer Engagement Professionals respond to and manage feedback. Hear from professionals both within and outside our industry about feedback that they received and how they used it to grow their programs as well as professionally. Join Nicole and her guests as they LAUGH, LEARN, and LIVE a more fulfilling life because of the feedback you receive.

    AL!VE Impact Awards: Part 2

    AL!VE Impact Awards: Part 2

    I had a chance to sit with past AL!VE Impact Award winners regarding their experience and what it meant to them. See below to learn more about each winner! 
     
    Susan began working for the Arizona Foundation for Legal Services & Education in 1996. She manages an over 1200 volunteer base for the Foundation’s statewide programs. She is a graduate of the ASU Lodestar Non-Profit Administration program and has earned her National Certification as a Volunteer Administrator. She was the lead in the Foundation receiving certification by Points of Light as a Service Enterprise which states the Foundation strategically leverages volunteers to achieve operational efficiency and greater social impact. Her background covers over 35 years of working with non-profit organizations, including volunteer administration, training, victim assistance, and serving on various boards of directors, both locally and nationally. She served as President of the Association of Volunteer Administrators of Central Arizona and currently serves as Treasurer. She is also a member of AL!VE. Connect her at https://www.linkedin.com/in/susan-nusall-8643641a/ 
    Carrie Hart has been in the field of Volunteer Management for 20 years. Starting at a local museum as the Educator, she quickly discovered her love of working with volunteers. From there, she served with the State Office of Volunteerism, overseeing the annual Delaware Week of Service, managing volunteers at the 2012 Governor’s Ball, and the annual Governor’s Volunteer Service Awards. In 2015, she moved to Bayhealth to lead the volunteer services department. Ms. Hart has her Certification in Volunteer Management, is a Fellow in Patient-Centered Care, and serves on the board of the Delaware Association of Volunteer Administrators. Connect with her at https://www.linkedin.com/in/carriehart/ 
    Marcia Hale, CIG, CVA is currently providing leadership for the Volunteer Engagement efforts of the Hillsboro Public Library in Hillsboro, OR (just west of Portland). She has been involved in the non-profit world for over 20 years most of the time spent developing and managing volunteer programs in science museums, a brief stint in social service, managing a volunteer center, and an RSVP program before joining a city government department with the library. She loves designing and facilitating training having provided a variety of workshops on volunteer management for the Association of Science and Technology Centers, Association of Volunteer Administrators, Washington State Parks and Recreation Association, and for the University of Oregon Festival and Events Management certificate program among others. She is the incoming board co-chair of education for the National Association of Volunteer Program Leaders in Government (NAVPLG), a member of the Northwest Oregon Volunteer Administration Association, and AL!VE. When not designing elaborate Christmas trees for auction for Providence Hospital Festival of the Trees, she and wonder dog Murphy love exploring the beauty of the Northwest on hikes and hanging out at a beach or waterfall. When she retires in a few years she hopes to put her Certified Interpretive Guide skills to use at a state park somewhere on the west coast inspiring others to love the natural wonders of the region. Award-winning Certified Volunteer Administrator (CVA) with over ten years of experience in the non-profit and local government sectors serving vulnerable populations and engaging citizens in service. With my strengths of empowering others, implementing efficient systems, and working well in high-pressure, complex situations, she recognizes the gifts of others and connects their passion to meaningful opportunities that create impact at the individual and organizational level. Connect with her at 

    • 22 min
    AL!VE Impact Awards: Part 1

    AL!VE Impact Awards: Part 1

    I had a chance to sit with past AL!VE Impact Award winners regarding their experience and what it meant to them. See below to learn more about each winner! 
     
    Susan began working for the Arizona Foundation for Legal Services & Education in 1996. She manages an over 1200 volunteer base for the Foundation’s statewide programs. She is a graduate of the ASU Lodestar Non-Profit Administration program and has earned her National Certification as a Volunteer Administrator. She was the lead in the Foundation receiving certification by Points of Light as a Service Enterprise which states the Foundation strategically leverages volunteers to achieve operational efficiency and greater social impact. Her background covers over 35 years of working with non-profit organizations, including volunteer administration, training, victim assistance, and serving on various boards of directors, both locally and nationally. She served as President of the Association of Volunteer Administrators of Central Arizona and currently serves as Treasurer. She is also a member of AL!VE. Connect her at https://www.linkedin.com/in/susan-nusall-8643641a/ 
    Carrie Hart has been in the field of Volunteer Management for 20 years. Starting at a local museum as the Educator, she quickly discovered her love of working with volunteers. From there, she served with the State Office of Volunteerism, overseeing the annual Delaware Week of Service, managing volunteers at the 2012 Governor’s Ball, and the annual Governor’s Volunteer Service Awards. In 2015, she moved to Bayhealth to lead the volunteer services department. Ms. Hart has her Certification in Volunteer Management, is a Fellow in Patient-Centered Care, and serves on the board of the Delaware Association of Volunteer Administrators. Connect with her at https://www.linkedin.com/in/carriehart/ 
    Marcia Hale, CIG, CVA is currently providing leadership for the Volunteer Engagement efforts of the Hillsboro Public Library in Hillsboro, OR (just west of Portland). She has been involved in the non-profit world for over 20 years most of the time spent developing and managing volunteer programs in science museums, a brief stint in social service, managing a volunteer center, and an RSVP program before joining a city government department with the library. She loves designing and facilitating training having provided a variety of workshops on volunteer management for the Association of Science and Technology Centers, Association of Volunteer Administrators, Washington State Parks and Recreation Association, and for the University of Oregon Festival and Events Management certificate program among others. She is the incoming board co-chair of education for the National Association of Volunteer Program Leaders in Government (NAVPLG), a member of the Northwest Oregon Volunteer Administration Association, and AL!VE. When not designing elaborate Christmas trees for auction for Providence Hospital Festival of the Trees, she and wonder dog Murphy love exploring the beauty of the Northwest on hikes and hanging out at a beach or waterfall. When she retires in a few years she hopes to put her Certified Interpretive Guide skills to use at a state park somewhere on the west coast inspiring others to love the natural wonders of the region. Award-winning Certified Volunteer Administrator (CVA) with over ten years of experience in the non-profit and local government sectors serving vulnerable populations and engaging citizens in service. With my strengths of empowering others, implementing efficient systems, and working well in high-pressure, complex situations, she recognizes the gifts of others and connects their passion to meaningful opportunities that create impact at the individual and organizational level. Connect with her at 

    • 44 sec
    Meet Volunteers Where They Are w/ Tim Suda Part 2

    Meet Volunteers Where They Are w/ Tim Suda Part 2

    Tim Suda shares his experiences of leading 1000+ volunteers across multiple markets and the organization's focus is to meet volunteers where. He shares how to overcome the uncomfortable feeling with empowering volunteers to run EVERYTHING or at least more than we currently do, and the phenomenal impact it has had on his organization. He discusses how trust plays a major role in the success of the volunteer leader / volunteer relationship, how his extensive experience in the field of IT suprisingly helped him in his transition to to the field of volunteer engagement, and that factor being the key to him understanding that volunteers can do more if we believe in them and simply give them the chance; like someone did for him. We chat about who mentored him, who he mentors and one of the most impactful leadership books he has ever read. Lastly, tips regarding training volunteers and what it was like to win an AL!VE Emerging Leader award. 


    Contact: Tim Suda Linkedin - https://www.linkedin.com/in/timsuda/ 


    Resources 
    Magician for Volunteers: 
    5 Sworn Principles of Leadership - https://npli.sph.harvard.edu/meta-leadership/swarm-intelligence/ 
    We Will Rise Together Song - https://youtu.be/lR1Hk0FVi_k 
    Book Recommendation: Lions, Tigers and Bears, Oh My - https://www.amazon.com/Lions-Tigers-Bears-Diversity-Inclusion/dp/1410736644 


    Biography: Tim Suda is the Disaster Workforce Engagement Manager for The American Red Cross of Georgia and focuses on the engagement, empowerment, and support of more than 1000 volunteers across the state. Additionally, he is the Vice President of the Georgia Association for Volunteer Administration which advocates, networks, and develops volunteer administration professionals across the state. Tim was a 2021 Association of Leaders in Volunteer Engagement (AL!VE) Impact Award recipient for the Emerging Leader Award. Tim has presented for multiple organizations and conferences, developed training for both volunteers and for leaders of volunteers, and has been interviewed and featured in trade magazines including The Volunteer Management Report. When he is not working or volunteering, Tim can be found in his amateur wood shop where he builds trinkets and ornaments as fundraisers.

    • 34 min
    Meet Volunteers Where They Are w/ Tim Suda Part 1

    Meet Volunteers Where They Are w/ Tim Suda Part 1

    Tim Suda shares his experiences of leading 1000+ volunteers across multiple markets and the organization's focus is to meet volunteers where. He shares how to overcome the uncomfortable feeling with empowering volunteers to run EVERYTHING or at least more than we currently do, and the phenomenal impact it has had on his organization. He discusses how trust plays a major role in the success of the volunteer leader / volunteer relationship, how his extensive experience in the field of IT suprisingly helped him in his transition to to the field of volunteer engagement, and that factor being the key to him understanding that volunteers can do more if we believe in them and simply give them the chance; like someone did for him. We chat about who mentored him, who he mentors and one of the most impactful leadership books he has ever read. Lastly, tips regarding training volunteers and what it was like to win an AL!VE Emerging Leader award. 


    Contact: Tim Suda Linkedin - https://www.linkedin.com/in/timsuda/ 


    Resources 
    Magician for Volunteers: 
    5 Sworn Principles of Leadership - https://npli.sph.harvard.edu/meta-leadership/swarm-intelligence/ 
    We Will Rise Together Song - https://youtu.be/lR1Hk0FVi_k 
    Book Recommendation: Lions, Tigers and Bears, Oh My - https://www.amazon.com/Lions-Tigers-Bears-Diversity-Inclusion/dp/1410736644 


    Biography: Tim Suda is the Disaster Workforce Engagement Manager for The American Red Cross of Georgia and focuses on the engagement, empowerment, and support of more than 1000 volunteers across the state. Additionally, he is the Vice President of the Georgia Association for Volunteer Administration which advocates, networks, and develops volunteer administration professionals across the state. Tim was a 2021 Association of Leaders in Volunteer Engagement (AL!VE) Impact Award recipient for the Emerging Leader Award. Tim has presented for multiple organizations and conferences, developed training for both volunteers and for leaders of volunteers, and has been interviewed and featured in trade magazines including The Volunteer Management Report. When he is not working or volunteering, Tim can be found in his amateur woodshop where he builds trinkets and ornaments for fundraisers.

    • 31 min
    From The Suggestion Box - w/ Alexa Diaz Formidoni - Part 2

    From The Suggestion Box - w/ Alexa Diaz Formidoni - Part 2

    Alexa is a dynamic smart and funny executive who shares about her journey from a volunteer coordinator to VP. She talks about the importance of patience, mentorship, climbing the corporate ladder as a Latina, mentorship and how she grew her volunteer base from 1500 - 7500! Laugh, learn and love with Alexa. "3 hugs a day takes the stress away" 




    Contact Info:


    Linkedin: https://www.linkedin.com/in/alexadiaz... 


    E-mail: Alexa@neighbors4neighbors.org




    Book Recommendations: 


    Lead the Field - Earl Nightengale (Recommended by CEO of Hair Cuttery) 


    The Untethered Soul - Michael Singer


     The Power of Now - The Power of Now - Eckhart Tolle




    BIO –


    Alexa joins Neighbors 4 Neighbors as the very first Vice President of Development. Formerly with Junior Achievement of South Florida, she is a seasoned relationship builder. In the past 12 years she grew her network of committed volunteers from 1,500 in 2011 to 7,500 in 2019, an increase of 373%! Her passion for the nonprofit sector began early. Triggered with the loss of her mother at a young age, she learned to navigate the world for her and her younger brother, at just age 16. Finding a lack of support in different areas along the way, she saw the need to exert her influence, inspire and work profusely to find ways to connect people in need with those who can help. Her ability to connect with communities from around the world has been shaped by her upbringing in Quito, Ecuador - the country of her birth - and her academic and professional career across four cities in the United States. She graduated from New England College in 2004 with a BA and a concentration in Public Relations. In 2018, Alexa obtained her MBA with a concentration in Marketing. Her other accomplishments include: 2022 Chair Women Leading Broward Class IX, 2021 AllState Executive Leadership Program - DEI Training, and 2020 Search Inside Yourself Leadership Institute.

    • 33 min
    From The Suggestion Box - w/ Alexa Diaz Formidoni - Part 1

    From The Suggestion Box - w/ Alexa Diaz Formidoni - Part 1

    Alexa is a dynamic smart and funny executive who shares about her journey from a volunteer coordinator to VP. She talks about the importance of patience, mentorship, climbing the corporate ladder as a Latina, mentorship and how she grew her volunteer base from 1500 - 7500! Laugh, learn and love with Alexa. "3 hugs a day takes the stress away" 




    Contact Info:


    Linkedin: https://www.linkedin.com/in/alexadiaz... 


    E-mail: Alexa@neighbors4neighbors.org




    Book Recommendations: 


    Lead the Field - Earl Nightengale (Recommended by CEO of Hair Cuttery) 


    The Untethered Soul - Michael Singer


     The Power of Now - The Power of Now - Eckhart Tolle




    BIO –


    Alexa joins Neighbors 4 Neighbors as the very first Vice President of Development. Formerly with Junior Achievement of South Florida, she is a seasoned relationship builder. In the past 12 years she grew her network of committed volunteers from 1,500 in 2011 to 7,500 in 2019, an increase of 373%! Her passion for the nonprofit sector began early. Triggered with the loss of her mother at a young age, she learned to navigate the world for her and her younger brother, at just age 16. Finding a lack of support in different areas along the way, she saw the need to exert her influence, inspire and work profusely to find ways to connect people in need with those who can help. Her ability to connect with communities from around the world has been shaped by her upbringing in Quito, Ecuador - the country of her birth - and her academic and professional career across four cities in the United States. She graduated from New England College in 2004 with a BA and a concentration in Public Relations. In 2018, Alexa obtained her MBA with a concentration in Marketing. Her other accomplishments include: 2022 Chair Women Leading Broward Class IX, 2021 AllState Executive Leadership Program - DEI Training, and 2020 Search Inside Yourself Leadership Institute.

    • 30 min

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