Funnel Reboot

Glenn Schmelzle

A show giving you better insight into your funnel, so your marketing can be even better. New content biweekly, geared for analytically-minded marketers.

  1. Sales and Marketing that's Scalable, with Peter Fillmore

    5H AGO

    Sales and Marketing that's Scalable, with Peter Fillmore

    It goes without saying that the purpose of sales and marketing is to help a company grow. We create forecasts where revenue grows a hundred-thousand, a million, or 10 million dollars.  But we expect to achieve that with incremental changes to our resources and tech-stacks.  When Base 10 Math is used to express numbers that differ by orders of magnitude, we use exponents, noted with the letter N put in superscript (N stands for the Latin word numerus or number). N to the power of 5 is equal to a hundred-thousand, N to the power of 7 is equal to ten million. We don't have to raise N very much to see it balloon in size.  Each increment it jumps by represents its value going up by a factor of ten.  The question of how we reach scale then isn't how to change financial numbers by a basic percentage; it's how do we grow them by a factor of N? Our guest knows how sales and marketing can scale their organization without snapping them. *come with their own jargon like batch mode, local vs global maximums, and WIP bottlenecks.  He graduated from the University of New Brunswick with an engineering degree and then went into technically heavy roles, working in IBM's semiconductor division. He pivoted into leading sales and marketing teams for tech organizations until the late 2000s, when he founded a product startup with an app that helped salespeople gain visibility into their funnel activity. He also teaches sales practices and scaling up in the engineering faculty at the University of Ottawa. Join me now as I sit down in person with the head of Ottawa's Scaling Up initiative, Peter Fillmore.   Chapters/Timestamps 00:00 Intro 02:10 My guest Peter Fillmore 03:27 What Changes When You Scale 05:37 Making the Funnel Visible 08:58 Sales Fundamentals and Urgency 09:55 PSA 12:03 Saying No and Off Ramps 13:26 Marketing Segments and Messaging 15:31 Discipline Metrics and Cadence 22:53 Connect with Peter & Ottawa Scaling Up Initiative Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    23 min
  2. MAR 30

    The Social Shift, with Katie Brinkley

    Social media platforms can serve as both vibrant marketplaces and spaces for genuine social interaction, where consumers feel valued, while businesses boost engagement and sales. This picture may not look anything like the reality of social media that you see, but our guest will remind you that things haven't always been this way.   A short glance back of the Internet shows that in the year 2000 the Internet's governing body actually had looked at using a citizen model to allow individuals who use the internet to kind of come together as a social contract and to decide how they would be able to vote on changes to the internet - and at their peak  158,000 people were on the voting rolls. This was a radical global experiment in direct democracy.  That model didn't take off, partly because to be a voting member, Internet users everywhere would have to (at least temporarily) upload some Identification - and most weren't willing to share that kind of data.   What happened instead was the rise of social networks owned by a handful of companies, who conditioned us sellers to post promoted content with attention-grabbing messages because that could be used by the algorithms to keep buyers on the platforms. And I've got to call out how , as buyers, we're also complicit because we now give those platforms way more data than the Internet governing body ever asked for. How ironic.  But our guest maintains that  it's in our ability to regain our equilibrium. While we're all collectively responsible for how we communicate, marketers can be an ideal catalyst of change.  We can make content that prioritizes authentic interaction over consumerism, be it on the current platforms or ones yet to exist. We should remember the saying of the American philosopher Thomas Paine: "We have it in our power to begin the world over again." My guest has been leveraging social media to grow audiences and income since MySpace was around. In that 20 year timespan, she has leveraged her social media knowledge both by working for sports organizations and corporations like AT&T, iHeart Radio and DirecTV to running the agency Next Step Social that does this for health and wellness brands. She's also a speaker and a podcaster.  She lives in Colorado with her husband and daughters. Let's go now to speak with Katie Brinkley Chapters/Timestamps 00:00 Introduction 03:01 Meet Katie Brinkley 04:01 What Community Means 06:03 Attention Economy Shift 08:58 Audio Beats AI 10:40 Discovery On Rented Land 11:48 Four Post Strategy 16:10 Platform Culture Matters 17:35 Metrics True Fans 19:47 Beyond Consumption Mindset 23:35 Katie Origin Story 28:03 Burnout And Conversation 32:16 Audit Your Feed 33:29 Where To Find Katie 34:00 Closing Thoughts Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    34 min
  3. Pushing back on AI campaigns with humans in the loop, with Lyndsey Maddox

    MAR 16

    Pushing back on AI campaigns with humans in the loop, with Lyndsey Maddox

    Episode 229 We need to talk about what's been happening with the use of AI on Google and Meta's ad platforms.  A few years ago, we were surgeons. We had the scalpel. We chose the exact keywords, the specific bid modifiers, the precise placements. Now? Google and Meta are basically telling us, "Hey, don't worry your pretty little human head about it. Just give us your credit card, a few grainy images, and a vague 'goal,' and we'll take it from here." Performance Max (PMax) and Advantage+ are the ultimate "Trust Me, Bro" of the marketing world. They've turned "manual control" into a dirty word. They want us to believe that the algorithm knows our customer better than we do—even though that same algorithm once tried to sell me a pair of shoes I bought three weeks ago. The platforms are no longer just tools; they're aggressive backseat drivers. Google is constantly "recommending" that you switch to Broad Match (conveniently spending your budget faster). Meta is hiding the "Manual" button behind three layers of "Are you sure? This is less efficient!" warnings. The "Auto-apply" Trap: If you don't uncheck a box buried in a sub-menu, the platform will literally change your strategy while you're sleeping. They aren't optimizing for our ROI; they're optimizing for their inventory. It's getting a little ridiculous. It feels like we're being slowly evicted from our own accounts. AI is a great engine, but it's a terrible pilot. It has no "common sense." Media buyers aren't here to fight the machine; but they are there to keep the machine from driving a brand off a cliff.  After gaining her B.A. from Butler University and working in B2B, she had her first brush with digital channels like SEO and paid search and saw how they could drive business better than traditional methods. That came as a pleasant surprise, given how her sales role relied totally on making cold calls. Bringing that sales-focused grit to DTC, and honing her digital expertise over the last 14 years, she now serves as its CEO. When she's away from agency business, she is likely to be spending time with her husband & two sons, often at Wrigley Field catching a ball game. Let's go to Chicago, to meet Lyndsey Maddox Timestamp Chapters 00:00 Intro 02:05 Lyndsey on whether experts still matter 04:51 PMax Leads and Nuance 09:55 Honest Forecasting with Clients 15:41 Humans in the Loop 24:22 Agency Size and Fit 30:00 Connecting with Lyndsey Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    33 min
  4. Paid Traffic for Non-Profits, with Sean Moher

    FEB 16

    Paid Traffic for Non-Profits, with Sean Moher

    How do you amplify a message when you can't lean on traditional justifications like "because we'll make a profit out of this"?   In the for-profit world, the justification for marketing spend is straightforward: you put money in to get more money out. But how do you amplify a message when you can't lean on traditional bottom-line justifications? For non-profits, associations, and social enterprises, the "profit motive" is replaced by a mission, yet the fundamental challenge remains identical—you must find and keep your "customers," whether they are donors, members, or beneficiaries.   Marketing in the non-profit sector isn't just about "pulling heartstrings"; it is about solving a business problem using the same tools as the private sector. Whether you are a plumber looking for a lead or a foundation looking for a donor, revenue is the common denominator that keeps the lights on.   In this episode, we explore how organizations can move beyond "waiting to be found" by using paid traffic as an accelerant. We will dive into why Mission-Based organizations should look at paid Traffic. Specifically The Google Ad Grant program.    Whether you are a for-profit marketer looking to apply your skills to a "3-dimensional" cause or a non-profit leader ready to fill your funnel, it's time to stop treating marketing as an afterthought and start treating it as a vital utility.   Our guest is a marketing consultant who supports both for-profit and non-profit local service organizations. Through his agency, Harvest Demand, he blends smart digital strategies with practical storytelling to help these organizations grow. He also brings experience in search and AI optimization, as well as leveraging digital advertising, including managing ad grants for non-profits. In other words, Sean's all about making a real impact for a variety of organizations. Let's talk with Sean Moher. Timestamps/chapters: 00:00 Intro 01:41 Sean defines the Nonprofit Landscape 02:24 What Is Marketing Without Profit? "Finding and Keeping Customers" 03:13 The 3-Party Value Exchange: Mission-Based Value Beyond Transactions 07:06 Emotion vs. Action: Telling Stories That Still Drive Donations 08:02 Measurement Reality Check: Analytics, Funnels & the Awareness Gap 10:39 Why Paid Traffic Matters: Stop Waiting to Be Found 11:34 Google Ad Grant 101: $10K/Month in Search Ads (and Why It's Not Magic) 14:01 Rules, "Loopholes" & Eligibility: What You Can (and Can't) Advertise 15:54 Grant Limitations & Strategy: CPC Caps, Leftover Inventory & Testing in Parallel 18:20 AI as a Utility: Faster Research, Better Campaigns & Knowing Your Donor Avatar 23:34 Doing Pro Bono the Smart Way: Aligning with Interests, Boards & Real Impact 26:28 Where to Find Sean + Final Takeaways Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    27 min
  5. FEB 3

    Depositioning, with Todd Irwin

    Episode 226 Positioning is an element that's so foundational to  Marketing, it's taught in every introductory class alongside the "Four Ps" of marketing. Positioning is meant to describe the choices a brand makes to maximize how the market sees it. Positioning is very powerful because it can set perceptions that drive customer loyalty, strong demand, and the willingness to pay a premium price.   But if all this is true, then why is the landscape littered with examples of where brands have flopped—cases where brand positioning actually caused a product to fail?   Take Microsoft Zune: Because how people thought of MP3 players had already been set by Apple  Colgate Frozen Entrees: Sure, both food and toothpaste enter our mouths, but other TV dinner brands don't plant the taste of toothpaste in your head. Harley-Davidson's "Legendary" Cologne: People buy a fragrance for the impression they want to leave, not one whose name evokes burned rubber and gasoline. Cosmopolitan Yogurt: There are plenty of brands in the dairy aisle. People didn't think a fashion brand belonged there Frito-Lay Lemonade: Marketing a salty snack and chasing it with a  "Thirst-quenching drink" strikes people as a cynical cash grab   The reason these brands flopped is they tried positioning themselves on a competitor's turf. The correct way to position yourself is to start with customer needs and work outward from there. To do this right, we've got to flip the traditional concept on its head. Instead of positioning, the author we're talking with today says we must deposition our brands.    He is the founder and chief strategy officer of brand strategy firm Fazer. Over three decades, he has led strategy for Fortune 500 companies as well as venture-backed disruptors. His work has been featured in the New York times Forbes and MIT technology review.    Let's go now to New York City to speak with Todd Irwin.   Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    28 min
  6. Mastering constraints of Healthcare Marketing, with Cindy Grabowski

    12/31/2025

    Mastering constraints of Healthcare Marketing, with Cindy Grabowski

    Thinking up a new product and commercializing it is not easy. All products face Financial, Technological and of course Competitive market barriers. But doing this in the field of Healthcare is not like any other industry.  In healthcare, there exist extra regulatory hurdles that make product innovation even more difficult.  Before every medical device is introduced, they must find academics who will research them and publish articles that are heavily scrutinized by peers. Then they have to endure clinical screening before receiving government approval, which applies tight restrictions on what you can say about the product and how it's used. After they enter most markets, the products must be coded so insurers will reimburse patients who use them.   So if you have a health or medical technology product, how can you market it when you face all these limits?" For the first time here, the mic will be in somebody else's hands. That person is Cindy Grabowski, founder of Mind Grove, a US-based training platform built specifically for MedTech professionals. Have to disclose that I have no affiliation with Mind Grove, other than giving them a  no-charge review of the marketing course on their platform.  Anyway, she turned the tables on me to hear me answer how you can market in the Healthcare space with so many constraints.  As I present my points on healthcare marketing, listen for tips on:  Building your digital assets throughout your product's lifecycle Setting up campaigns on digital channels without breeching privacy  Engaging your patient population to create your content for you Getting buy-in from decision-makers on upgrades to your marketing program.    So give this unique talk I have with Cindy a listen - I imagine even if you aren't in Healthcare Marketing, you'll come away with better ideas on how to overcome your own constraints.  Let's go hear how we can navigate around constraints. Timestamp Chapters: 00:00 Introducing Cindy Grabowsky 01:07 Glenn takes a turn as guest on the show 03:09 What we'll cover in Healthcare Marketing 04:33 The Big Question: Why is Healthcare so hard? 06:38 Leveraging Data in Healthcare Marketing 09:56 Case Study: EndoGastric Solutions 17:27 Optimizing Digital Presence and Compliance 33:57 Skills for measuring, managing Healthcare Marketing Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    38 min

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A show giving you better insight into your funnel, so your marketing can be even better. New content biweekly, geared for analytically-minded marketers.