57 episodes

The world of business is being dramatically impacted by the increasing adoption of the Cloud, and by the mainstreaming of new technologies that have hitherto been the domain of imaginative Hollywood films, including artificial intelligence, machine learning, Internet of Things, augmented reality and more.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our series on how modern technology is completely redefining the world of business, on the Future of Business with Game-Changers.
With digital transformation becoming a mission-critical imperative, every company needs to simultaneously chart its future path while keeping an eye on the rear-view mirror to see who’s coming up in the fast lane to overtake them. In many ways, this is making every business a technology business, no matter their size, industry or geographic location.

Future of Business with Game Changers, Presented by SAP The VoiceAmerica Talk Radio Network

    • Technology

The world of business is being dramatically impacted by the increasing adoption of the Cloud, and by the mainstreaming of new technologies that have hitherto been the domain of imaginative Hollywood films, including artificial intelligence, machine learning, Internet of Things, augmented reality and more.
Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our series on how modern technology is completely redefining the world of business, on the Future of Business with Game-Changers.
With digital transformation becoming a mission-critical imperative, every company needs to simultaneously chart its future path while keeping an eye on the rear-view mirror to see who’s coming up in the fast lane to overtake them. In many ways, this is making every business a technology business, no matter their size, industry or geographic location.

    Encore: The New Face of Your Brand: Customer Experience!

    Encore: The New Face of Your Brand: Customer Experience!

    The buzz: “Products don’t define a brand, experiences do. Such is the reality of modern business, where people are connected to a constant flow of information and are defining brands based on what they experience and share.” (Judith Aquino, www.ttec.com). Big news: Experience matters! Your company needs to survive in today’s competitive marketplace in order to exist and thrive in tomorrow’s. How? Convert your customers into fans. Transform your products into obsessions and your brands into icons. Empower your employees to become your ambassadors. Any questions? The experts speak. Dr. Stefan Winkler, Opsis: “If we use words, there is a very grave danger they will be misinterpreted” (H.R. Haldeman). JJ Delgado, Estrella de Galicia: “It is still Day 1” (Jeff Bezos, Amazon). Erica Lailhacar, SAP: “The answer is out there, Neo. It's looking for you, and it will find you if you want it to” (Trinity to Neo, The Matrix). Join us for The New Face of Your Brand: Customer Experience!

    • 54 min
    Future of Business: Collaborative Innovation

    Future of Business: Collaborative Innovation

    The buzz: “Collaborations work best this way; when there's a mutual desire to see what the other side adds. You know that what you're making on your own has value but the sum is more than the parts and every part knows it” (Questlove). 17th century English poet John Donne wrote: “No man is an island, entire of itself; every man is a piece of the continent, a part of the main.” Donne’s wisdom applies to people, countries, and your company. Collaborating with other businesses can help deliver unique innovations, define new markets, differentiate from the pack, bring new products to market. The experts speak. Marc Haberland, Clariba: “No pressure, no diamonds” (Thomas Carlyle). Camilla Dahlen, SAP: “Travel sparks our imagination, feeds our curiosity, and reminds us how much we all have in common” (Deborah Lloyd). Surendra Reddy, Quantiply: “Creativity is thinking up new things. Innovation is doing new things” (Theodore Levitt). Join us for Future of Business: Collaborative Innovation.

    • 55 min
    The Future of Business Is Virtual!

    The Future of Business Is Virtual!

    Buzz of the day: “Just like your favorite video conferencing and collaboration tools, VR will save you time on travel, connect your regional offices and change the workplace as we know it—but with the experience of meeting in person still intact" (www.pgi.com). We predict your company will conduct business primarily via virtual collaboration instead of face-to-face meetings. Electronic file shares instead of hard-copy documents. Virtual instead of physical currency. The bottom line: VR and AR technologies are scaling to speed companies like yours into this future business world! The experts speak.
    Steven Krause, DocuSign: “The best way to predict the future is to invent it” (Alan Kay). Stefan Aubele, IT-Kompass GmbH: “Things are only impossible until they're not” (Captain Jean-Luc Picard, Star Trek). Ed Canney, IGerencia: “In God we trust. All others must bring data” (W. Edwards Deming). Join us for The Future of Business Is…Virtual!

    • 52 min
    The New Face of Your Brand: Customer Experience!

    The New Face of Your Brand: Customer Experience!

    The buzz: “Products don’t define a brand, experiences do. Such is the reality of modern business, where people are connected to a constant flow of information and are defining brands based on what they experience and share.” (Judith Aquino, www.ttec.com). Big news: Experience matters! Your company needs to survive in today’s competitive marketplace in order to exist and thrive in tomorrow’s. How? Convert your customers into fans. Transform your products into obsessions and your brands into icons. Empower your employees to become your ambassadors. Any questions? The experts speak. Dr. Stefan Winkler, Opsis: “If we use words, there is a very grave danger they will be misinterpreted” (H.R. Haldeman). JJ Delgado, Estrella de Galicia: “It is still Day 1” (Jeff Bezos, Amazon). Erica Lailhacar, SAP: “The answer is out there, Neo. It's looking for you, and it will find you if you want it to” (Trinity to Neo, The Matrix). Join us for The New Face of Your Brand: Customer Experience!

    • 54 min
    Encore: Encore: Future of Business: IoT and The Next Generation Workforce

    Encore: Encore: Future of Business: IoT and The Next Generation Workforce

    The buzz: One big happy family. Today’s workforce has four generations side-by-side for the first time ever. While the Greatest Generation and Baby Boomers are still mostly in control, Gen X’ers and Millennials influence the day-to-day. But when you add the status-quo-disrupting Internet of Things, does it create an IoT Generation workforce gap separating these cohorts from the fifth wave of newbies expecting a fully-connected work day? The experts speak. Sherryanne Meyer, ASUG: “Dorothy: We’re not in Kansas anymore!” [Wizard of Oz). Mal Poulin, ANCILE: “The wisest are the most annoyed at the loss of time” (Dante). Sharon Cook, hyperCision: “I grew up in a physical world, and I speak English. The next generation is growing up in a digital world, and they speak social” (Angela Ahrendts). David Dreyer, SAP: “Do not go where the path may lead, go instead where there is no path and leave a trail” (Ralph Waldo Emerson). Join us for Future of Business: IoT & The Next Generation Workforce.

    • 57 min
    Encore: Future of Business: IoT and The Next Generation Workforce

    Encore: Future of Business: IoT and The Next Generation Workforce

    The buzz: One big happy family. Today’s workforce has four generations side-by-side for the first time ever. While the Greatest Generation and Baby Boomers are still mostly in control, Gen X’ers and Millennials influence the day-to-day. But when you add the status-quo-disrupting Internet of Things, does it create an IoT Generation workforce gap separating these cohorts from the fifth wave of newbies expecting a fully-connected work day? The experts speak. Sherryanne Meyer, ASUG: “Dorothy: We’re not in Kansas anymore!” [Wizard of Oz). Mal Poulin, ANCILE: “The wisest are the most annoyed at the loss of time” (Dante). Sharon Cook, hyperCision: “I grew up in a physical world, and I speak English. The next generation is growing up in a digital world, and they speak social” (Angela Ahrendts). David Dreyer, SAP: “Do not go where the path may lead, go instead where there is no path and leave a trail” (Ralph Waldo Emerson). Join us for Future of Business: IoT & The Next Generation Workforce.

    • 57 min

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