Host Chaz Wolfe brings on Craig Maclaren-Taylor, a 7+ figure king in the construction cleaning industry. Craig is the owner of Custom Touch Cleaning and VP of Bathroom Butler. He moved to the U.S. from South Africa and took his new business from 10 employees to 50 in just four years! With over 17 years of experience, Craig uses lessons learned to continue expanding his businesses.
In this episode, Chaz and Craig talk about nepotism in a family business, being the best option for your clients, what “adding value” really means, and the critical process of setting goals. Tune in today to take Craig’s experience back to your business and grow it to 7 figures and beyond!
During this episode, you will learn about;
[01:32] Intro to Craig and his business
[03:59] Why Craig continues pushing
[06:17] How Craig approaches preparing his children for the future
[11:21] Craig’s good decision
[19:24] Craig’s bad decision
[22:09] Craig’s view on learning from past decisions
[24:14] How does Craig approach decision-making?
[26:06] What would be Craig’s one trackable metric?
[29:04] Craig’s thoughts on networking and masterminding
[30:46] If Craig lost everything what would he do?
[32:02] What Craig learned from his father
[34:52] How to connect with Craig
[35:51] How to connect with Chaz and info on Gathering The Kings 90 Day Intensive
“I don't think it's ever about that it's not enough. It's about always making sure that we're not planning for tomorrow or the next day, we're planning for five years down the line.” - Craig Maclaren-Taylor
“You've gotta put those things in place for a family business that take their emotions out of it.” - Craig Maclaren-Taylor
“My goal is to be the number one vendor and how we’re gonna do that is, we're gonna make sure we do the best that we do and we are gonna do a better job than any of the other guys.” - Craig Maclaren-Taylor
“I will never, ever compete on price because anybody can do something cheaper than you.” - Craig Maclaren-Taylor
“It hasn't been easy, But then again, growing the business is not meant to be easy.” - Craig Maclaren-Taylor
“You've gotta hope for the best and plan for the worst.” - Craig Maclaren-Taylor
Books and Resources Recommended:
Your Next Five Moves by Patrick Bet-David
Pitch Anything by Oren Klaff
Chaz Wolfe (Host):