If you’re frustrated and struggle to successfully sell in the Hair, Beauty and Body Industries, the GET to YES Podcast will help transform your business, brand and financial reality. The GET to YES Podcast is for those B2B sales people and B2C salon and clinic staff who are ready to learn how to talk with, not at, their clients and customers. In each episode, Neil Osborne explains practical ways to master a more empathetic and persuasive sales approach, that’s been proven to dramatically lift sales results. It comfortably moves conversations toward that magical word, yes. Not by being pushy. Nor through talking. It’s by simply asking and listening. Fans of the approach that the GET to YES podcasts teaches, acclaim the powerful messages it delivers and how they’ve built better client relationships, respectfully moved them to action and created growth for both their brands and clients. The GET to YES Podcast celebrates the fact that in a people-focused industry, you get to ‘Yes’ more frequently, by asking and listening, instead of ‘telling’ your brand or product story.
Note: Remember to check the B2B or B2C descriptor in the Podcast title, for the most suitable episode for you.
E29-B2C Are you a Teller, Seller or Persuader
In this episode, Neil breaks down the salon and clinic experiences he's had into the three main communication styles he’s seen (and heard) – the Teller, Seller and Persuader.
E28-B2C Spend-suasion – The client’s comfort curve in your clinic
A key tool within the Spend-suasion model – called the Client’s Comfort Curve – helps you understand your client’s level of comfort (where and when it happens), as they move through their in-clinic treatment. It also identifies the right time to suggest and recommend.
E27-B2C Spend-suasion – the new way to help your clients spend more
In the first of a series of episodes aimed at the B2C (business-to-customer) part of ‘Get to Yes’, Neil discusses his new persuasion program, called ‘Spend-suasion.’
E26-B2B Hair Salon Owner Interview - David Haley
In this industry interview, Neil deepens his understanding of sales reps, from a salon owners’ point of view. He talks with David Haley, who with his wife Kianne, co-owns Premiere Hair in Beaconsfield, Melbourne.
E25-B2B Hair Salon Owner Interview - Wendy Young
In this industry interview, Neil deepens his understanding of sales reps, from a salon owners’ point of view.
E23-B2B Hair Salon Owner Interview – Sandy Chong
This episode looks at how salon owner’s view sales representatives and, in their view, what makes a great rep and a not so good one. Neil interviews Sandy Chong, owner of Suki Hairdressing in Newcastle NSW and uncovers her thoughts about what makes a great sales rep.