Getting Back to Customer Centricity with Brian Solis | #28

For this week’s episode of Getting Goosebumps, I had the chance to chat to Brian Solis. Brian’s the principal analyst at Altimeter Group and a sought after keynote speaker. He’s an expert at leading brands and start-ups to develop their digital transformation! Also a talented writer, Brian runs a leading business and marketing blog. He’s also the author of several books, including his latest book X: The Experience When Business Meets Design.