Getting to Standard Work in Health Care with Patrick Graupp & Martha Purrier Connecting the Dots

Patrick Graupp began his training career at
the SANYO Electric Corporate Training Center in Kobe, Japan, after graduating
with highest honors from Drexel University in 1980. There he learned to deliver
TWI and other training to prepare employees for assignment outside of Japan. He
was transferred to a compact disc fabrication plant in Indiana, where he
obtained manufacturing experience before returning to Japan to lead SANYO’s
global training effort. Graupp earned an MBA from Boston University during this
time and was later promoted to the head of Human Resources for SANYO North
America Corp. in San Diego, California, where he settled.
Graupp
delivered a pilot project in 2001 to reintroduce TWI in the United States. The
positive results encouraged him to leave SANYO in 2002 to deliver the TWI
program on a wider scale throughout the United States in the same manner as he
had been taught in Japan. He described this in his book The TWI Workbook:
Essential Skills for Supervisors, a Shingo Research and Professional
Publication Prize recipient for 2007. With colleagues in Syracuse, NY he helped
found the TWI Institute which has developed over 3,000 certified trainers who
teach TWI on six continents in over 30 countries in 18 languages. He is the
author of numerous books on TWI including Creating an Effective Management
System: Integrating Policy Deployment, TWI, and Kata which was published in
2020.
Martha
Purrier is a registered nurse with over 30 years of experience in the
health care setting. She earned a master’s degree specializing in the clinical
care of patients with cancer and in the training of nurses. During the past 20
years, she has worked at Virginia Mason Medical Center in Seattle, Washington,
in a variety of positions: Oncology Clinical Nurse Specialist, Director of
Inpatient Oncology and IV Services, Director of the Kaizen Promotion Office and
Director of Nursing Services at Bailey-Boushay House. Virginia Mason adopted
Lean as a management methodology in 2001, and Purrier was certified in Rapid
Process Improvement Workshops in 2006. During her work in IV therapy, the team
won the Mary McClinton Patient Safety award for the application of Lean
methods, which produced increased safety for patients receiving central lines.
In 2008, Purrier was appointed to the Kaizen Fellowship Program. She is a
certified instructor of the TWI Job Instruction program and has spoken
internationally on the application of TWI and Lean to health care.
Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release date
Contact CEOD@bmhcc.org if you have any questions about claiming credit.