Getting to Yes, And… | Robert Bordone and Joel Salinas – ‘The Improvised Art of Negotiation’

Kelly sits across the table from Robert Bordone and Dr. Joel Salinas who have written the new book “Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In.” 

“The hard truth is that conflict isn’t the problem. We are.” 

“Conflict resilience is not comfortable.” 

“Implicit bias – kills our curiosity and blunts our ability to listen well.”