153 episodes

An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.

Give an Ovation: A Podcast For Restaurants Ovation

    • Business
    • 5.0 • 7 Ratings

An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.

    The À la Carte Customer Experience with Michel Falcon

    The À la Carte Customer Experience with Michel Falcon

    Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer).

    On this episode, Michel and host Zack Oates discuss: 
    What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMoreThanks, Michel!

    • 30 min
    Breathing Life Into The Restaurant Industry With Sun Choi

    Breathing Life Into The Restaurant Industry With Sun Choi

    Sun Choi is the Co-founder of Yummy's Korean BBQ and Sushi, a family-run restaurant located in Orem, Utah. In this episode of Give An Ovation, Sun Choi offers valuable insight as to what inspired him to leave the IT security industry and open a restaurant alongside his family. This episode is extremely personable as we learn more about his culture, motivations, and priorities.

    On this episode, Sun and Host Zack Oates discuss: 
    His transition from the tech to restaurant industryIncentive marketingHow his perspective on money has evolvedGiving back to the communityDrawing on cultureMoreThanks Sun!

    • 19 min
    The Restaurant Tech Revolution With Chad Horn

    The Restaurant Tech Revolution With Chad Horn

    Chad Horn, Co-founder and COO of Devour, is bringing restaurant tech to a whole new level. Devour is the first  web3 payments, NFT and rewards platform catering to restaurants and their guests. Chad has paved a people-oriented career and is bringing the immense opportunities of Web3 technology to restaurants. Chad's episode is only the tip of the iceberg when it comes to the changes coming for the restaurant industry. You don't want to miss out.
    On this episode, Chad and Host Zack Oates discuss: 
    Digital AssetsOwning your dataWeb3The future of restaurant techMoreThanks Chad!

    • 22 min
    Good, Better, Best; Continuous Brand Development With Lee Kindell

    Good, Better, Best; Continuous Brand Development With Lee Kindell

    This episode of Give An Ovation Features Lee Kindell, Founder and CEO of Moto Pizza! Famous for their deepish and other delicious and doughy menu items, Kindell is an expert at bettering your brand. The key ingredient? Passion. Tune in to Lee's deep dish on how to develop your brand through passion, skill, and drive.
    On this episode, Lee and Host Zack Oates discuss: 
    Developing brand elementsPushing through obstaclesImportance of passionMoreThanks Lee!

    • 26 min
    Cooking Up Consumer Insights With Massimo Noja De Marco

    Cooking Up Consumer Insights With Massimo Noja De Marco

    As CEO and founder of Piestro, a fully automated pizzeria, Massimo Noja De Marco is no stranger to thinking creatively and bringing positive guest oriented service culture. With over 20 years experience in the hospitality industry, Massimo is commandeering innovation within the restaurant industry. 
    On this episode, Massimo and Host Zack Oates discuss: 
    Ghost kitchensQuality over quantityUnderstanding the consumerMoreThanks Massimo!

    • 27 min
    The Science of Franchising With Troy Hooper

    The Science of Franchising With Troy Hooper

    As founder and CEO of not one but two companies, Troy Hooper is a jack of all trades! As founder and CEO of Kiwi Restaurant Partners, Hooper offers hospitality consulting, management, development, franchising, and concept creation services.  This podcast is especially engaging and you definitely won't want to miss it. 
    On this episode, Troy and Host Zack Oates discuss: 
    What makes a successful franchiseConsistencyCommunicating with the consumerMoreThanks Troy!

    • 32 min

Customer Reviews

5.0 out of 5
7 Ratings

7 Ratings

NamasteEO ,

Favorite episode so far

Michel Falcon dropped straight GEMS !!! 👏🏾🙌🏾 Favorite episode 🥳

Derekdlm ,

Informative

Love the host’s energy and the guests they have on are super informative!

Top Podcasts In Business

Ramsey Network
NPR
Pushkin Industries
iHeartPodcasts
Jocko DEFCOR Network
Andy Frisella #100to0

You Might Also Like

7shifts
The Hustle & Shaan Puri
Jason Calacanis
Carl Orsbourn & Meredith Sandland