27 min
Goodbye 2020 Lessons Learned Chapter Three -- Training Backstage at the Customer Experience
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- Management
In the third installment of our series on the contact center realities in the era of Covid, Kathleen and Senior PowerHouse Consultant Dennis Hauser discuss new training challenges facing contact center organizations.
Please send any comments or topic suggestions to info@powerhouse1.com
In the third installment of our series on the contact center realities in the era of Covid, Kathleen and Senior PowerHouse Consultant Dennis Hauser discuss new training challenges facing contact center organizations.
Please send any comments or topic suggestions to info@powerhouse1.com
27 min