19 min

Goodbye 2020 Lessons Learned Chapter Two -- Hiring Backstage at the Customer Experience

    • Management

In the second in our series focused on new contact center challenges in the era of Covid, Kathleen and Senior PowerHouse Consultant Dennis Hauser discuss new hiring challenges facing contact center organizations.

Please send any comments or topic suggestions to info@powerhouse1.com

In the second in our series focused on new contact center challenges in the era of Covid, Kathleen and Senior PowerHouse Consultant Dennis Hauser discuss new hiring challenges facing contact center organizations.

Please send any comments or topic suggestions to info@powerhouse1.com

19 min