30 min
Goodbye 2020...Lessons Learned Backstage at the Customer Experience
-
- Management
In the first of a series of episodes focused on new contact center challenges in the era of Covid, Kathleen and Senior PowerHouse Consultant Dennis Hauser discuss how the current pandemic disruption has exposed strengths and weaknesses within contact center organizations.
Please send any comments or topic suggestions to info@powerhouse1.com
In the first of a series of episodes focused on new contact center challenges in the era of Covid, Kathleen and Senior PowerHouse Consultant Dennis Hauser discuss how the current pandemic disruption has exposed strengths and weaknesses within contact center organizations.
Please send any comments or topic suggestions to info@powerhouse1.com
30 min