275 episodes

Podcasts from the Clinic Mastery team that will help you deliver amazing client experiences to grow your clinic. Build a health clinic that creates amazing experiences and outcomes for your clients, and gives you the skills and freedom as a business owner.

Grow Your Clinic The Clinic Mastery Team

    • Business
    • 5.0 • 2 Ratings

Podcasts from the Clinic Mastery team that will help you deliver amazing client experiences to grow your clinic. Build a health clinic that creates amazing experiences and outcomes for your clients, and gives you the skills and freedom as a business owner.

    Jack O'Brien: Don't start a clinic, risks, pitfalls and priorities for clinic startups | GYC Podcast E275

    Jack O'Brien: Don't start a clinic, risks, pitfalls and priorities for clinic startups | GYC Podcast E275

    Stepping into the clinic ownership arena is no walk in the park, and we're pulling back the curtain to reveal the unvarnished truth. Alongside Jack, we've dedicated this episode to guiding you through the ownership odyssey, tackling topics from time management to the entrepreneurial mindset needed to flourish. If you've been pondering whether to leap into healthcare business ownership, we guarantee insights that'll arm you with the knowledge to make an informed decision.

    Embarking on the journey of clinic ownership is an adventure that demands more than clinical expertise; it requires a complete overhaul of your outlook on business and life. This episode peels back the layers of the mental shifts that new clinic owners must undergo, drawing from our own experiences and the wisdom of our Elevate program. We dissect the 'build it and they will come' fallacy, highlight the necessity of networking, and stress the importance of financial acumen. We also share our strategies for prioritizing and investing time and resources in ways that not only advance your practice but also ensure its sustainability.

    Finally, we don't just stop at the challenges; we also equip you with the tools for success. We discuss the art of leveraging every moment for business growth, the role of AI in optimizing operations, and the significance of smart financial investments. As we wrap up, we invite you to become an active part of our community by leaving a review and continuing your growth journey with us. Every clinic owner's path is unique, but with the right guidance and community support, it can lead to a thriving destination.
    If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:
    iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    • 55 min
    Michael Rizk: Run a Clinic Remotely, Master Team Culture, Co-consulting, and Productivity Hacks | GYC Podcast E274

    Michael Rizk: Run a Clinic Remotely, Master Team Culture, Co-consulting, and Productivity Hacks | GYC Podcast E274

    In this episode of the Grow Your Clinic Podcast, Michael shares his insights on running a clinic remotely and reducing operational reliance on clinic owners. 

    He discusses the importance of thinking differently, facing challenges, and embracing imperfections. Michael's experience in supporting startup clinics offers practical advice on sustainable clinic growth. 

    Tune in to learn how to think differently and challenge the norm in business and clinic management.


    Timestamps
    00:37 | Michael's Bio
    02:00 | How "The Four-hour Workweek" Inspired Running A Clinic Remotely
    05:00 | Transitioning To Remote Leadership 
    07:50 | Emotional Vs Physical Presence In Leadership
    10:15 | Impact Of Focus Sheets For Efficient Mentoring Sessions
    12:50 | Practical Tips For Remote Management And Team Meetings
    15:50 | The Mechanics Of Co-consulting (Peer-to-peer Feedback)
    18:36 | Common Mistakes In Clinician-to-clinic Owner Transition
    24:50 | Creating Trust And Vulnerability In A Team
    28:30 | Productivity Hacks And Finding Flow As A Clinic Owner 
    35:20 | Transforming Client Experience
    38:30 | Mastery And Continuous Improvement
    45:00 | Always Bring It Back To Your 'Blue Sky' Vision


    Quotes
    - "What does your team need and what does your business need? And the answer to those questions is independent of location, right?"

    - "We found that method of co-consulting as a really beautiful way to transfer trust [for clients]."

    - "If everyone's happy and laughing and smiling, we might have a mental picture that that's good culture, but potentially there's no hard conversations and feedback and actually us getting better as a unit."

    - "One hour of inspired work is worth more than six hours of uninspired work"

    - "Find what works for you and be open that it's always evolving and you're always getting better at doing it."

    - "I wanted to spend three months [remotely working] in Bali a year, [so] that challenged me [to ask] what does my team need to thrive?"

    - "You've already set and achieved goals that you said would make you happy."
    If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:
    iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    • 47 min
    Tinashe Dune: From Financial Burden to Clinic for Good, and more | GYC Podcast E273

    Tinashe Dune: From Financial Burden to Clinic for Good, and more | GYC Podcast E273

    In this episode, Tinashe shares her personal experience of imposter syndrome and struggling financially.

    We discuss the importance of seeking advice and support, which ultimately leads to a positive change in life and business. Tinashe reflects on her clinic transformation and how knowing her numbers was the catalyst.

    Tune in to hear this inspiring story of overcoming imposter syndrome and success from knowing your worth.

    Quotes
    "I've put in so much time and money and effort. Surely there's gotta be an opportunity for me to be able to get some help and some mentorship.""Maybe failure is trying to carry everything on your own and not then connecting with others. Maybe that is where things aren't necessarily going to go well for you if you just try to be Atlas and carry the world.""But what is your worth? Don't you deserve to sleep at night? Don't you deserve to enjoy your children, to enjoy your pregnancy, to enjoy the holiday that you'd been waiting for for years?""What I love is those numbers ultimately end up in financial resources that you can invest in the client experience, invest in the team experience, and of course, take home something meaningful for you and your family, because that's important.""We are a Clinic for Good and we are connecting to people who might not necessarily feel that they can be included in some other mental health spaces.""There is only winning or learning, there is no losing."
    Timestamps
    00:00 Intro01:34 Imposter syndrome10:15 Mindset shift from debt to resourcefulness12:13 Choosing to invest in mentorship15:35 The first meaningful action towards clinic growth18:29 Getting comfortable with clinic numbers/finances20:41 How profit and loss guides project planning21:33 Being Clinic for Good (working with purpose)27:51 Balancing family and clinic life32:04 Mastery is continuous learning34:17 Advice for other clinic owners37:30 Connect with Tinashe
    Connect with Tinashe
    Dune Health and Wellbeing - https://www.dunehealthandwellbeing.com/homeInstagram - https://www.instagram.com/dunehealthandwellbeingLinkedin - https://www.linkedin.com/company/dune-health-and-wellbeing/If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:
    iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    • 38 min
    Sarah Morris: Signs of ADHD, creating a meaningful life, and more | GYC Podcast E272

    Sarah Morris: Signs of ADHD, creating a meaningful life, and more | GYC Podcast E272

    In this episode, clinical psychologist Sarah Morris discusses the increase in awareness and effectiveness of treatments for people with ADHD.

    We explore the challenges of sustaining attention and structuring one's day. The importance of recognising ADHD as a difference rather than a brokenness, and the power of having mentors in life.   

    Tune in to gain valuable insights on managing work and life with ADHD.

    Quotes
    "ADHD is part of the normal spectrum of society, the same as height.""There's something about ADHD that can often be a little bit of an advantage where we seek out these high stimulus environments because there's a little bit of motivation in that stimulus.""I really want to help people... make those changes in how they're responding to the tricky stuff that shows up within us... so that we can be moving towards what actually really matters in our life.""I think that sometimes my ADHD actually kind of is a little bit of a strength here because it's like, I enjoy the novelty of shifting roles... I actually really thrive on that variety of what my week looks like.""I think business is a really great canvas for us to express that creativity and bring to life a vision that we have, say, for our client's experience and our team's experience, which is pretty cool"
    Timestamps
    00:00 Intro 01:50 What is ADHD?04:12 How to manage ADHD06:54 How to 'switch gears' when you need to focus09:51 Tips for supporting team with ADHD, as a clinic owner15:05 Structuring for a productive day17:12 Living and working with purpose and meaning19:30 What to do when you're burned out as a clinic owner23:38 Managing your own ADHD as a clinic owner25:43 Managing competing demands as a business owner28:10 The duality of ADHD31:19 Navigating business ownership with serving clients35:50 Being a Clinic for Good39:00 Applying research skills to clinic life43:11 Embracing continuous improvement (feedback loops)45:34 What is Mastery to you?51:33 Connect with Sarah
    Connect with Sarah
    Solid Rock Psychology - https://www.solidrockpsychology.com.au/Instagram - https://www.instagram.com/solidrockpsychology/Linkedin - https://www.linkedin.com/company/solid-rock-psychology/
    - - - - -
    If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:
    iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    • 52 min
    Shawn Goldberg: Preventing Burnout at Work, Employee Assistance Program, and more | GYC Podcast E271

    Shawn Goldberg: Preventing Burnout at Work, Employee Assistance Program, and more | GYC Podcast E271

    In this episode, Ben speaks with Shawn Goldberg, director and clinical psychologist at Mind Up Psychology.

    They discuss burnout and how it affects practitioners in the healthcare industry. The importance of Employee Assistance Programs (EAP) and how clinic owners can support their team members to prevent burnout. The conversation also touches on imposter syndrome and its connection to burnout.

    Tune in to gain valuable insights on managing and preventing burnout in the workplace.

    Quotes
    "Do you feel like you're living and working within your values?""Values and fairness are the two main reasons why people get burned out.""And when you feel like you're growing towards a core value or a belief, a mission, your own personal mission, of where you wanna be in your career, of what you want to do that would really give you a sense of passion, burnout will trickle away, because it's a bigger picture.""We know that in Australia, 50 to 60% of people experience burnout at work."
    Timestamps
    00:00 Intro 01:33 Burnout vs imposter syndrome02:08 6 Triggers of Burnout02:42 Surprising importance of fairness and values03:11 Signs/symptoms of burnout07:21 How clinic owners can support team experiencing burnout09:08 Why open-ended questions are best13:20 Brain hack: engage the frontal lobe 15:08 Key driver to work satisfaction: personal values17:04 Importance of boundaries and flexibility 22:33 Does your team have passion projects? It matters.30:35 Employee Assistance Programs (EAP) 36:07 How to introduce EAP to the team38:57 Autonomy and independence impact mental health42:57 Take a step back and see the bigger picture44:16 Mental health support in the healthcare industry
    Connect with Shawn
    Mind Up Psychology - https://www.mindup.com.au/our-team/shawn-goldberg/Facebook - https://www.facebook.com/mindupclinicLinkedin - https://www.linkedin.com/company/mindupclinic/
    - - - - -
    If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:
    iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    • 54 min
    Scott Marcaccio: Scale Team and Culture, Emotional Mastery in Leadership, Myodetox, and more | GYC Podcast E270

    Scott Marcaccio: Scale Team and Culture, Emotional Mastery in Leadership, Myodetox, and more | GYC Podcast E270

    In this episode, Ben speaks with Scott Marcaccio, the CEO and co-founder of Myodetox.

    They delve into the topic of building a reputable brand and maintaining a distinct culture while scaling a team. Scott shares insights on attracting A-grade talent, replicating culture in different locations, and the importance of self-awareness and emotional intelligence in leadership. They also discuss the role of journaling and reflection in personal development and decision-making.

    Tune in to gain valuable insights on building a strong brand and team culture in the healthcare industry.

    Quotes
    "Culture is this amorphous thing that is continuing to evolve.""We want to make sure that therapists that come through our system and work up through our mentorship over a period of years just become the best version of themselves.""You should almost completely ignore social media.""If every single small business owner within a couple of miles from you is not coming into your clinic regularly, that's an issue.""Brand is what people say when you're not in the room."
    Timestamps
    00:00 Intro
    00:53 Scott's Bio
    01:39 Culture evolution, intentional design and creating raving fans
    07:21 Culture is key to growth
    10:21 Integrating new team members
    13:12 Scaling and hiring strategies
    14:11 Self-awareness is key to effective leadership
    16:59 Journaling for better decision-making
    21:09 Measuring job performance
    26:23 Ensuring long-term client retention
    28:37 Shift in mindset towards proactive care
    33:09 Importance of role-play in training
    38:01 Focus on local community impact
    42:29 Continuous improvement is essential for success

    Connect
    Myodetox websiteScott's LinkedInIf you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:
    iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2 Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu Watch on YouTube - https://www.youtube.com/@clinicmastery We appreciate your support and feedback!

    • 46 min

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