“Growth Journeys” is a podcast series from TCV, one of the largest growth equity firms, which has been backing private and public technology companies since 1995. Listen to founders, CEOs and other innovators as they unpack the lessons and patterns from their personal and professional journeys in building and scaling high-growth businesses to category leadership.
An Audacious Mission: How Clio’s Goal of Accessible Justice is Transforming the Legal Software Industry, Helping Its Customers Scale and Changing How Lawyers Conduct Business
Scaling a company can sometimes feel like a high-speed dash to the top, making it easy to prioritize activities that yield immediate growth. But it can also take time to educate the industries that a company is transforming with tech, and even more time to build trust with prospective customers. In this episode of Growth Journeys, Clio CEO and founder Jack Newton shares the slow and steady strategy Clio took to win market leadership in the legal tech industry with TCV principal and Clio board member Amol Halekar. Key takeaways include investing in market education and community building, and using a robust partnership strategy to build a moat around your business. Amol and Jack also discuss how Clio maintained investor excitement to continue fundraising later rounds, and the importance of mission for customers, partners, and employees.
Selling Success: Secrets of Sales Leadership from Planning and Recruiting to Enduring Customer Satisfaction
Sales planning is more challenging than ever. New competitors can launch into your markets more easily, while SaaS business models make it harder to land and expand enterprise-wide contracts. Long-time B2B sales leader Mark Smith shares his veteran advice with Kunal Mehta of TCV’s Portfolio Operations team. Key takeaways include basing near-term forecasts on long-term fundamentals; using propensity models to predict sales success; hiring and motivation, and how technology is changing the sales cycle.
A Lesson to Remember: How Newsela Transformed K-12 Education with Customized Content
Newsela’s founders imagined the equivalent of Netflix for educational content. They designed their SaaS offering for classroom instruction, seeded it with teachers, then leveraged teacher advocacy to win district contracts. When the pandemic closed schools, Newsela pivoted to free content and quickly reached two-thirds of all schools in the country. In this fast-moving conversation, TCV’s Dave Eichler joins Newsela co-founder and CEO Matthew Gross to unpack the secrets of the company’s success.
Never Waste a Crisis: How Varsity Tutors Accelerated Product Development to Keep Children Educated During the Pandemic and Beyond
Varsity Tutors, the largest live learning platform in the U.S., turned the pandemic into opportunity: moving its core business online, adding more classes, creating virtual summer camps, and launching School@Home -- which can fully replace regular school. In this conversation, Heidi Robinson of Varsity Tutors and TCV Principal Beth Knuppel discuss how to use data for product development; principles for product development in a virtual world; how to rally and redirect talent in a crisis; and much more.
Starting from Scratch: Strategies for Success from Netflix and Spotify, for CEOs and CFOs Everywhere
Barry McCarthy was CFO at Netflix and Spotify and took both companies public. This chat pairs expert operator McCarthy with veteran investor Woody Marshall, a Spotify board member and GP at TCV. Together they explore how “visionary” founders and CEOs get that way, and how strategic CFOs develop their own ability to see around corners for finance and operations. McCarthy and Marshall then apply these lessons to managing in a crisis and the relationship between CEOs and their boards of directors.
New CEO, New Normal, New Surge in Online Giving: How GoFundMe is Mastering it All
At GoFundMe, 2020 started with the celebration of a ten-year milestone and the welcoming of new CEO Tim Cadogan. When the coronavirus pandemic began. donations surged worldwide. In this conversation Cadogan and TCV General Partner Woody Marshall, a GoFundMe board member, discuss how GoFundMe met the surge; how GoFundMe balances efficiency and security for donors; how to build team relationships and trust remotely in a short period of time; and essential qualities of culture for mission-driven companies.