94 episodes
GuestX Podcast Xplorie
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- Business
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5.0 • 8 Ratings
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Join Matthew Loney and Brian Hamaoui as they explore Guest Xperience in the hospitality Industry and uncover a mixture of technologies and human-driven initiatives that are raising expectations and forever changing the Guest Xperience across the hospitality sector.
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Bridging the Gap with Nate Wysk
Nate Wysk, the general manager of PointCentral joins us this week on GuestX. Nate tells us all about how they’re bridging the gap between technology and hardware. PointCentral is streamlining operations for property managers by offering smart thermostats, locks, and noise sensors, making it easy for property managers to control their properties.
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The Gold Standard with Travis Wilburn and Rebecca Lombardo
Travis Wilburn and Rebecca Lombardo, co-founders of The 100 Collection join us this week on GuestX. Travis and Rebecca bring years of experience to their new start up, The 100 Collection, an independent evaluation program that awards a distinguished imprint to the top vacation rentals. Their focus is on creating a curated group of vacation rental companies that are dedicated to the gold standard of hospitality.
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The Berkshires Home Makeover Part 7 with Corinne Bentzen
Corinne Bentzen from The Home Depot joins Matt and Brian for a final interview at the Berkshires Home Makeover. Corinne tells us that this is a new space for the Home Depot, and they want to fully serve their customers by not only providing the tools and materials for home improvement, but also provide interior design options as well. Corinne explains that this project was to show property managers and owners that they can easily make improvements to their vacation rentals.
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Rethinking Retail with Marc Hostovsky
Marc Hostovsky, the founder of Minoan joins us this week. Minoan is turning short term rentals into showrooms for brands. Guests can use and experience products during their vacation, and purchase them through Minoan. This experience creates a symbiotic relationship between the supplier and consumer, through furnishing homes, and marketing the product to short term rental guests.
Click here to get $25 off your first order through Minoan.
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The Berkshires Home Makeover Part 6 with Holly & Brad Lauritzen
Holly and Brad from Our Faux Farmhouse joins Matt and Brian at the Berkshires Home Makeover in Lenox, Massachusetts. Holly and Brad tell us all about how they got their start in DIY home projects and interior design when they purchased their first home and started documenting the process online. Their design process during this project was guest centered and creating a more open and inviting space.
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The Berkshires Home Makeover Part 5 with Fariha Nasir
Fariha Nasir from Pennies for a Fortune joins us from Lenox, Massachusetts, where Matt and Brian are covering The Berkshires Home Makeover. She is a self taught interior decorator with a background in painting. She started off transforming her home into a custom dream home, and tells us all about her process, her love of patterns and wallpaper, and how she adds depth to a room.
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Customer Reviews
Must listen to the episode with Dennis Ross
Found extreme value in how Dennis Ross broke down the Art of Storytelling.
“What happened because of what happened.”
Great hosts, informative podcast, knowledgeable guests.
Sharp and to the Point
As someone new to the business of Vacation Rentals, Matt and Brian are great at getting to the heart of a topic quickly, while still bring out the nuances. It’s a great way to see how the pros do it.