Harsha L’Acqua of Saira Hospitality Unlocked by Matt Landau

Harsha L’Acqua runs Saira Hospitality, a non-profit transforming the way hotels connect with local communities through education. Her insights into hospitality, staffing and motivation provide a wealth of unique takeaways and actionable ideas for your vacation rental business. 
Please visit our sponsors, which made this episode possible:
Vintory is the only sales and marketing agency in the vacation rental industry dedicated entirely to helping professional property managers add new homes to their programs. www.vintory.com/unlocked
PointCentral, the leader in business grade smart property solutions designed for rental properties.  PointCentral's technology helps vacation rental managers increase property safety, reduce operational costs and improve guest satisfaction. https://www.pointcentral.com/vrmb/
Other links and people mentioned in this episode:
Saira Hospitality: https://www.sairahospitality.com
Cornell's Hotel School Competition: https://sha.cornell.edu/faculty-research/centers-institutes/pihe/engagement/competition/
Chris Voss Masterclass Trailer: https://www.youtube.com/watch?v=fT8mhoScU1w
The Cayuga Collection: https://www.cayugacollection.com