100 episodes

The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs and latest hot topics.

BIGcast Best Innovation Group's John Best & 154 Advisors' Glen Sarvady

    • Business
    • 4.7 • 15 Ratings

The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs and latest hot topics.

    Will Lower Broker Fees Upend the CU Mortgage Model?

    Will Lower Broker Fees Upend the CU Mortgage Model?

    John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse? 
     
    Links related to this episode:
     
    The New York Times’ Daily podcast on the realtor fee lawsuit: https://www.nytimes.com/2024/03/20/podcasts/the-daily/housing-market.html 
    NPR’s article on the proposed settlement: https://www.npr.org/2024/03/22/1239486107/realtor-fee-commission-homes-for-sale 
    CNN’s subsequent article on the settlement’s ramifications: https://www.cnn.com/2024/03/30/economy/nar-settlement-home-buyers-and-sellers/index.html 
    Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle 
     
    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)
    You can also follow us on LinkedIn: 
    https://www.linkedin.com/company/best-innovation-group/  
    https://www.linkedin.com/in/jbfintech/ 
    https://www.linkedin.com/in/glensarvady/

    • 43 min
    Mining Direct Mail for Competitive Intel

    Mining Direct Mail for Competitive Intel

    Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement.  
     
    Links related to this episode:
     
    Competiscan: https://www.competiscan.com/ 
    Glen’s blog dissecting the Visa/Mastercard settlement: https://www.big-fintech.com/Media?p=exploring-the-issuer-aspect-of-the-visamastercard-settlement
    Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle 
    Story about squatters grabbing Capital One/Discover domains: https://domainnamewire.com/2024/03/29/capital-one-sues-to-get-discover-merger-domain-names/ 
    Submission form to join Competiscan’s Consumer/Small Business Panels: https://www.sbkcenter.com/consumer.html  
     
    Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/  
     
    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both)

    You can also follow us on LinkedIn: 
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/ 
    https://www.linkedin.com/in/glensarvady/

    • 37 min
    Scouting the Next Franchise AI Quarterback

    Scouting the Next Franchise AI Quarterback

    John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act. 
     
    Links related to this episode:
     
    Shastic: https://shastic.com/ 
    BIG’s Innovation Club: https://www.big-fintech.com/Innovation-Club/Technology
    Glen’s blog previewing the EU’s AI Act: https://www.big-fintech.com/Media?p=first-mover-advantage-the-eus-ai-act-sets-the-legislative-tone
    CU Today’s CCCA coverage the morning of the government shutdown deadline: https://www.cutoday.info/Fresh-Today/CU-Opposed-Credit-Card-Competition-Act-Added-as-Amendment-to-Must-Pass-Bill 
    ...and its brief follow-up afterward: https://www.cutoday.info/Fresh-Today/Two-Measures-Championed-by-CUs-Included-in-Spending-Package-Passed-by-Senate-Credit-Card-Competition-Act-Doesn-t-Make-Cut 
     
    Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/  
     
    We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors 
    You can also follow us on LinkedIn: 
    https://www.linkedin.com/company/best-innovation-group/  
    https://www.linkedin.com/in/jbfintech/ 
    https://www.linkedin.com/in/glensarvady/

    • 31 min
    Consumers and Members- Unified Needs, Diverse Motivators

    Consumers and Members- Unified Needs, Diverse Motivators

    More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act.
     
    Links related to this episode:
     
    Registration for Filene’s Thursday April 4 webinar: https://www.filene.org/events/member-voice-unleashed-national-insights-dashboard-demo-preview 
    Filene’s Member Voice initiative: https://www.filene.org/programs-services/advisory-services/member-voice 
    Glia’s Unified Interaction Management model: https://www.glia.com/ 
    The MIT Technology Review’s take on the EU’s new AI Act: https://www.technologyreview.com/2024/03/19/1089919/the-ai-act-is-done-heres-what-will-and-wont-change/ 
    Our January episode where John Best suggests blockchain as an AI “watermarking” solution: https://www.big-fintech.com/Media?p=has-blockchain-found-a-problem-for-its-solution 
     
    Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/  
     
    We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors 

    You can also follow us on LinkedIn: 
    https://www.linkedin.com/company/best-innovation-group/  
    https://www.linkedin.com/in/jbfintech/ 
    https://www.linkedin.com/in/glensarvady/

    • 35 min
    Navigating a “Vibe-cession,” Advocating at Scale

    Navigating a “Vibe-cession,” Advocating at Scale

    Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions.   
     
    Links related to this episode:
     
    The 170-page Small Credit Union Blueprint for Success: www.cuna.org/smallcu  
    Americas Credit Unions monthly Economic Updates: https://www.cuna.org/advocacy/credit-union---economic-data/economic-data---bank-comparisons/cuna-economic-update.html 
    Our interview with board member Caroline Willard on the CUNA/NAFCU merger: https://www.big-fintech.com/Media?p=the-cunanafcu-merger-an-inside-view 
    Skyline Financial Federal CU: https://www.skylinefinancialfcu.com/ 
    Chicago Post Office Employees Credit Union: https://www.cpoecu.com/ 
    Americas Credit Unions’ in-progress combined site: https://www.americascreditunions.org/ 
     
    Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/  
     
    We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors 
    You can also follow us on LinkedIn: 
    https://www.linkedin.com/company/best-innovation-group/  
    https://www.linkedin.com/in/jbfintech/ 
     https://www.linkedin.com/in/glensarvady/

    • 38 min
    AI Optimism- with a Dose of Reality

    AI Optimism- with a Dose of Reality

    Glen chats with Generative AI’s self- described Chief Optimist (and OpenAI’s onetime Head of Go to Market) Zack Kass about how we’ve arrived at the brink of AGI, potential regulatory avenues to safeguard the technology, and why he sees more likely good than harm. Also- Elon’s latest gambit and another Easter egg in the Capital One/Discover deal.
     
    Links related to this episode:
     
    Zack Kass’s website: https://zackkass.com/ 
    Zack’s Newsweek article on the risks of anthropomorphizing AI: https://www.newsweek.com/perils-anthropomorphizing-machine-intelligence-opinion-1836493 
    Wired’s bizarre take on Elon Musk’s bizarre lawsuit against OpenAI: https://www.wired.com/story/wild-claim-at-the-heart-of-elon-musks-openai-lawsuit/ 
    Our recent CU Town Hall dissecting Capital One/Discover’s impact on credit unions: https://www.youtube.com/watch?v=rZIDagUCgb4
    Glen’s blog on the Capital One/Discover deal: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle 
    SRM’s report on Capital One/Discover: https://info.srmcorp.com/assessing-the-shockwaves-from-capital-ones-plan-to-purchase-discover 
    Deluxe Corporation: https://www.deluxe.com/ 
     
    Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/  
     
    We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors 

    You can also follow us on LinkedIn: 
    https://www.linkedin.com/company/best-innovation-group/
    https://www.linkedin.com/in/jbfintech/ 
    https://www.linkedin.com/in/glensarvady/

    • 29 min

Customer Reviews

4.7 out of 5
15 Ratings

15 Ratings

oliviabaker13 ,

A fantastic listen!

If you’re looking to stay informed on the latest in an ever-evolving fintech landscape - you’ve come to the right place! John and Glen have such a great back and forth and their interviews are incredibly engaging (and can be pretty funny at times). Fantastic content, delivered in an easy to consume format, FOR FREE - can’t recommend BIGcast highly enough.

Money2020 attendee ,

Always a great listen, and always some thought provoking topics.

Great content. Insightful interviews with fintech leaders and innovators, and recap of financial news.

I don't rate ,

Great primmer...on well, everything!

Long time listener to the PodCast and first time review (sorry for the delay John). The BigCast does an excellent job providing a survey of financial institution needs and fintech solutions. Particular benefit is provided from the team’s leg work and recommended resources for further reading (or viewing in the case of Manuel Stagars). Keep them coming!

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