Heather Dunn Becomes President of SSI Group Cash in on Change
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- Business
In Episode #9, Bill Eikost and Valerie Barckhoff catch up with Heather Dunn about her recent career move to becoming President of SSI Group, a company that provides revenue cycle solutions for the healthcare industry. Key points in the conversation include:
· Heather's career path from healthcare IT to revenue cycle operations and leaving the provider side to have a bigger industry impact.
· Why Heather moved to SSI, including her take on company culture and client experience.
· Current challenges of revenue cycle leadership, including the importance of self-care, team support and prioritizing tasks.
· Advice for revenue cycle leaders, including open communication about burnout and time off as well as aligning your role with opportunities that reignite your enthusiasm.
In Episode #9, Bill Eikost and Valerie Barckhoff catch up with Heather Dunn about her recent career move to becoming President of SSI Group, a company that provides revenue cycle solutions for the healthcare industry. Key points in the conversation include:
· Heather's career path from healthcare IT to revenue cycle operations and leaving the provider side to have a bigger industry impact.
· Why Heather moved to SSI, including her take on company culture and client experience.
· Current challenges of revenue cycle leadership, including the importance of self-care, team support and prioritizing tasks.
· Advice for revenue cycle leaders, including open communication about burnout and time off as well as aligning your role with opportunities that reignite your enthusiasm.