Helping First Time Supervisors Understand the Value of a Customer - For Life‪!‬ Supervisory Basics

The transition from an individual contributor to a supervisor or manager is one of the most critical and difficult career moves. In this podcast, internationally recognized expert on leadership and management development Rick Tate discusses the importance of first time supervisors understanding the value of a customer and gives first-time managers an appreciation for "business acumen" - an understanding of how a business creates value and makes money.