10 episodes

Podcast by HfS Research

HfS Podcast-As-a-Service HfS Research

    • Business
    • 4.0 • 1 Rating

Podcast by HfS Research

    HfS Podcast-as-a-Service: The HfS Blueprint Guide to Emerging Blockchain Services in BFSI

    HfS Podcast-as-a-Service: The HfS Blueprint Guide to Emerging Blockchain Services in BFSI

    In this edition of the HfS Podcast-as-a-Service, we talk with Christine Ferrusi-Ross, author of the 2016 HfS Blueprint Guide to Emerging Blockchain Services In BFSI. Christine discusses the evaluation of the market for blockchain services and the offerings of some early explorer service providers. Plus, she shares what’s available today and where providers are evolving.

    • 10 min
    The HfS Podcast-As-a-Service: Futurist Gerd Leonhard

    The HfS Podcast-As-a-Service: Futurist Gerd Leonhard

    In this edition, we go live to the Ritz-Carlton in White Plains, NY, where HfS held Cognition from September 14 – 16.

    The event featured a broad discussion of the future of services—including Intelligent Automation, Digital Trust, the As-a-Service Economy, Design Thinking, and Digital. An enviable roster of thought leaders filled the room, eager to dig into the major issues facing the industry.

    A highlight of the event was Gerd Leonhard, renowned futurist, author and humanist, who led off the general session on day 2 with a riveting keynote entitled: Human Ethics As An Evolutionary Compass

    To follow along, you can download the slides Gerd used for his talk at futuristgerd.com.

    • 57 min
    The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah

    The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah

    In this edition, we feature a conversation between HfS CEO and Chief Analyst, Phil Fersht and Gajen Kandiah--executive Vice president for business process services and digital works at Cognizant.

    In March and April of 2016, with input from the Cognizant Center for the Future of Work and the Cognizant BPS practice HfS Research surveyed more than 370 enterprise service buyers. The key objective was to understand how the operational fabric of enterprises is being impacted by new standards, Automation, As-a-Service delivery models, SMAC-based digital process change and mandates from the C-Suite to restrict labor recruitment initiatives.

    The results show a fundamental shift in organizational thinking from the old silioed approaches to sourcing.

    • 19 min
    The HfS Podcast-As-a-Service: Energy Operations 2016

    The HfS Podcast-As-a-Service: Energy Operations 2016

    It is an understatement to say the Oil & Gas industry is dealing with a tremendous amount of turmoil and change. This leads to changing needs and requirements when it comes to IT, business process and engineering services.

    In this HfS Podcast-As-a-Service, we chat with Derk Erbé, author of the HfS Blueprint report that looks at the services provided by 13 providers across Upstream, Midstream and Downstream, based on exhausting research with service buyers, how these meet the needs of Oil & Gas clients and the state of attainment of the As-a-Service Economy.

    • 8 min
    The HfS Podcast-As-a-Service: Population Health and Care Management 2016

    The HfS Podcast-As-a-Service: Population Health and Care Management 2016

    The 2016 HfS Population Health and Care Management Blueprint Report covers themes in Business Process Services, focusing on Business Process Outsourcing and Business Process As-a-Service as well as an analysis of 10 service providers in this industry. It’s about how clients and service providers are using automation, analytics, and BPaaS business models to enable population health and care management to impact health, medical and administrative outcomes. Services include healthcare consumer engagement, care management, utilization management, and performance management.

    • 5 min
    The HfS Podcast-As-a-Service: ServiceNow Services

    The HfS Podcast-As-a-Service: ServiceNow Services

    ​The 2016 HfS ServiceNow Services Blueprint Report continues our theme of looking at the services sets around the planning, implementation, management and operations of leading Software-As-a-Service platforms. The scope is exclusively focused on services and NOT technology, functions and features.

    • 9 min

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