High Reliability, The Healthcare Facilities Management Podcast Peter
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Gosselin/Martin Associates presents High-Reliability, The Healthcare FM Podcast. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.
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IFMA Facility Support Services Benchmarking Survey discussion, with author Steven Call
High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.
In a show that is repurposed from our Healthcare Facilities Network, wewelcomes Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources. With a focus on healthcare facilities management, Steve has dedicated his career to discovering and innovating concepts and tools to address the most critical issues impacting healthcare facilities management.
Steve's expertise and authorship were instrumental in the creation of IFMA's recent "North American Medical Center Facility Support Services Benchmarking Report." In this episode, we discuss the survey, specifically:
* Research challenges
* Laundry, FTEs, and square foot comparison
* Aging infrastructure and deferred maintenance
* FTE calculation
* The best predictor for an accurate FTE count
* Comment on salaries and staffing
* Compliance as a percentage of facility management budget.
* Benchmarking concerns and capital planning
* Changing expectations for FM leaders
* Utility expenses by location
As always, thank you for listening.
Check us out at https://gosselin-associates.com -
The Autonomous Employee
High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.
As a Director, one of the toughest decisions you may face is whether or not to evacuate a hospital in an emergency situation, like an equipment failure on a warm summer day. John Crouch, Executive Director of Facilities at AdventHealth in Wesley Chapel, FL, faced this exact scenario. In this podcast episode, John shares how employee autonomy played a crucial role in creating a positive outcome for the hospital.
Tune in to learn more about John's leadership journey, including his time in the Marine Corps, and why hesitation can be detrimental to seizing opportunities. Other topics discussed include:
Dealing with stressLetting go The role of the Drill InstructorHesitation kills opportunityA Chiller emergencyActing with autonomyInstilling a customer service approachDelivering bad news Employee self-worth"We mentor and teach each other"A path from the Marine Corps to healthcare facilities
As always, thank you for listening.
This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.
Check us out at https://gosselin-associates.com -
Histories Facility Managers: Parkland Hospital & the JFK Assassination
The @HealthcareFacilitiesNetwork was talking with a colleague and they said to us, "Why don't you record an episode about the JFK assassination." This really is not what we do here at the Network until we thought, what if we cover it from the perspective of the Director of Facilities Management and the Director of Emergency Management? So that is what we did; what was the impact on @ParklandMemorialHospital Facilities Department when JFK fatefully visited Dallas in November 1963?
Thanks to our guests David Neely (Maine Medical Center) and Jeffrey Henne (University of Pennsylvania Health) for taking on those roles at Parkland, circa 1963.
Pre-planning and a Secret Service visit
November 21, 1963
November 22, 1963 and what are FM and EM doing?
Social unrest and the role of FM and EM
The Secret Service takes over
Managing your team in crisis
Staff morale
The media
As always, thank you for listening!
Check us out at https://gosselin-associates.com -
FM Survey discussion: Sustainability & decarbonization, meeting the 2030 date
High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.
The results of Gosselin/Martin Associates Annual Fall Survey 2023 showed that a large majority of healthcare facilities management professionals are concerned about meeting the Department of Health and Human Services "suggestion" to reduce their emissions by half by 2030.
Our guests Jim Campoli, Senior Director Operations & Services, Matheny Medical and Educational Center, Peapack, NJ; Clayton Smith, Senior Vice President of Facilities Management at Children's Health, Dallas, TX; and Mark Yerrick, Vice President of Facilities & Real Estate, Care New England, Providence, RI, discuss the impact of sustainability and decarbonization on their facilities and departments.
Topics covered include:
06:40 Healthcare facilities management and the human element
13:17 Sharing the survey results
20:30 What happens when the power goes out in your hospital
28:18 The facilities voice at the sustainable table, and educating senior leadership
And more!
As always, thank you for listening.
This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.
Check us out at https://gosselin-associates.com -
Conversation with ASHE President Skanda Skandaverl
High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.
The @HealthcareFacilitiesNetwork welcomes Skanda Skandaverl to the Network. Skanda began his tenure as the American Society for Healthcare Engineering (ASHE) President in January 2024.
Skanda is the Division Director of Facilities Management, Energy, and Infrastructure, Midwest, at CommonSpirit Health. Skanda's home base is Omaha, NE, and he has accountability for more than 30 hospitals in 4 states.
Over the course of our episode, we discuss Skanda's interesting career path, his entry into healthcare, his goals as ASHE President, his belief that collaboration, not competition, is the future, and the challenges facing healthcare engineering.
Thanks for listening.
Check out the https://www.youtube.com/@HealthcareFacilitiesNetwork
Check us out at https://gosselin-associates.com -
Chapter updates and facility management briefs: Florida and New England
High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.
Today, we present two conversations we conducted with Adam Mayle, Administrative Director of Facilities, Memorial Regional Hospital (Hollywood, FL), and President of the Florida Healthcare Engineering Association (FHEA) and Dann Boyer, Director of Facilities Operations at Sturdy Health (Attleboro, MA) and Membership Chair at the New England Healthcare Engineers Society (NEHES).
In this episode, we first hear from Adam. Prior to delivering our presentation "The Healthcare Facility Professional's Toolbox," we sat down to speak with Adam at FHEA's Fall Conference. We covered much ground, including:
* Rebuilding membership post-Covid;
* How FHEA networking helped to solve a state-wide oxygen issue;
* Camaraderie among healthcare facility management professionals;
* The impact that heavy employee workloads are having on Engineering Chapters.
Then, we hear from Dann, who joins us to discuss the challenges and opportunities of recruiting new members to Affiliated Chapters. Dann describes the benefit of NEHES' new Corporate Membership initiative and details his "big hairy audacious goal" for NEHES.
Contact me if you are in an Engineering Chapter and want to record an episode. The Healthcare Facilities Network is willing and looking to promote the excellent work Chapters perform.
As always, thank you for listening.
Subscribe to the Healthcare Facilities Network
Check us out at https://gosselin-associates.com
Customer Reviews
Great review
Mr. Martin provides valuable information for the Healthcare FM. Good listen.
AMAZING
so helpful