90 episodes

Gosselin/Martin Associates presents High-Reliability, The Healthcare FM Podcast. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

High Reliability, The Healthcare Facilities Management Podcast Peter

    • Business
    • 4.8 • 12 Ratings

Gosselin/Martin Associates presents High-Reliability, The Healthcare FM Podcast. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function. FM professionals keep America's hospitals safe, secure, and functioning.

    Facility Management Leadership Journey

    Facility Management Leadership Journey

    High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

    In a show that is repurposed from our Healthcare Facilities Network, we welcome Lotoya Beard.  Lotoya is the Executive Director of Hospital Maintenance at a major Academic Medical Center.  She also serves as Region 4 Representative for the American Society for Healthcare Engineering. 

    In this episode, we discuss Lotoya's entry into healthcare facilities management, her path to facilities leadership, and how she can use her Engineering Degree in everyday facilities management.   Additional topics include:
    "I don't recall being told about healthcare facilities management"  Ask questions to shorten the learning curveClimbing the Facilities Management ladder, and working in a male-dominated field Managing peopleFM challenges in 2024ASHE Leadership and balancing facilities workDe-stressingUsing the degree in the Director roleOpportunity in the facility management roleAs always, thank you for listening. 
    Check us out at https://gosselin-associates.com

    • 1 hr 2 min
    IFMA Facility Support Services Benchmarking Survey discussion, with author Steven Call

    IFMA Facility Support Services Benchmarking Survey discussion, with author Steven Call

    High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

    In a show that is repurposed from our Healthcare Facilities Network, we welcome  Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources. With a focus on healthcare facilities management, Steve has dedicated his career to discovering and innovating concepts and tools to address the most critical issues impacting healthcare facilities management. 

    Steve's expertise and authorship were instrumental in the creation of IFMA's recent "North American Medical Center Facility Support Services Benchmarking Report." In this episode, we discuss the survey, specifically:

    * Research challenges
    * Laundry, FTEs, and square foot comparison
    * Aging infrastructure and deferred maintenance
    * FTE calculation
    * The best predictor for an accurate FTE count
    * Comment on salaries and staffing
    * Compliance as a percentage of facility management budget.  
    * Benchmarking concerns and capital planning
    * Changing expectations for FM leaders
    * Utility expenses by location

    As always, thank you for listening. 
    Check us out at https://gosselin-associates.com

    • 52 min
    The Autonomous Employee

    The Autonomous Employee

    High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

    As a Director, one of the toughest decisions you may face is whether or not to evacuate a hospital in an emergency situation, like an equipment failure on a warm summer day. John Crouch, Executive Director of Facilities at AdventHealth in Wesley Chapel, FL, faced this exact scenario. In this podcast episode, John shares how employee autonomy played a crucial role in creating a positive outcome for the hospital. 

    Tune in to learn more about John's leadership journey, including his time in the Marine Corps, and why hesitation can be detrimental to seizing opportunities. Other topics discussed include:


    Dealing with stressLetting go The role of the Drill InstructorHesitation kills opportunityA Chiller emergencyActing with autonomyInstilling a customer service approachDelivering bad news Employee self-worth"We mentor and teach each other"A path from the Marine Corps to healthcare facilities
    As always, thank you for listening.

    This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.
    Check us out at https://gosselin-associates.com

    • 1 hr 12 min
    Histories Facility Managers: Parkland Hospital & the JFK Assassination

    Histories Facility Managers: Parkland Hospital & the JFK Assassination

    The  @HealthcareFacilitiesNetwork  was talking with a colleague and they said to us, "Why don't you record an episode about the JFK assassination." This really is not what we do here at the Network until we thought, what if we cover it from the perspective of the Director of Facilities Management and the Director of Emergency Management? So that is what we did; what was the impact on @ParklandMemorialHospital  Facilities Department when JFK fatefully visited Dallas in November 1963?

    Thanks to our guests David Neely (Maine Medical Center) and Jeffrey Henne (University of Pennsylvania Health) for taking on those roles at Parkland, circa 1963.

    Pre-planning and a Secret Service visit
    November 21, 1963
    November 22, 1963 and what are FM and EM doing?
    Social unrest and the role of FM and EM
    The Secret Service takes over
    Managing your team in crisis  
    Staff morale
    The media

    As always, thank you for listening! 
    Check us out at https://gosselin-associates.com

    • 1 hr
    FM Survey discussion: Sustainability & decarbonization, meeting the 2030 date

    FM Survey discussion: Sustainability & decarbonization, meeting the 2030 date

    High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

    The results of Gosselin/Martin Associates Annual Fall Survey 2023 showed that a large majority of healthcare facilities management professionals are concerned about meeting the Department of Health and Human Services "suggestion" to reduce their emissions by half by 2030.

    Our guests Jim Campoli, Senior Director Operations & Services,  Matheny Medical and Educational Center, Peapack, NJ;  Clayton Smith, Senior Vice President of Facilities Management at Children's Health, Dallas, TX; and Mark Yerrick, Vice President of Facilities & Real Estate, Care New England, Providence, RI, discuss the impact of sustainability and decarbonization on their facilities and departments.

    Topics covered include:

    06:40 Healthcare facilities management and the human element
    13:17 Sharing the survey results
    20:30 What happens when the power goes out in your hospital
    28:18 The facilities voice at the sustainable table, and educating senior leadership

    And more!

    As always, thank you for listening.

    This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.
    Check us out at https://gosselin-associates.com

    • 1 hr 1 min
    Conversation with ASHE President Skanda Skandaverl

    Conversation with ASHE President Skanda Skandaverl

    High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

    The @HealthcareFacilitiesNetwork welcomes Skanda Skandaverl to the Network. Skanda began his tenure as the American Society for Healthcare Engineering (ASHE) President in January 2024. 

    Skanda is the Division Director of Facilities Management, Energy, and Infrastructure, Midwest, at CommonSpirit Health. Skanda's home base is Omaha, NE, and he has accountability for more than 30 hospitals in 4 states. 

    Over the course of our episode, we discuss Skanda's interesting career path, his entry into healthcare, his goals as ASHE President, his belief that collaboration, not competition, is the future, and the challenges facing healthcare engineering. 

    Thanks for listening.

    Check out the https://www.youtube.com/@HealthcareFacilitiesNetwork
    Check us out at https://gosselin-associates.com

    • 1 hr 24 min

Customer Reviews

4.8 out of 5
12 Ratings

12 Ratings

Efoookm ,

Great review

Mr. Martin provides valuable information for the Healthcare FM. Good listen.

jemar6 ,

AMAZING

so helpful

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