17 min
High-touch customer experience for a no touch world Accenture Business Journal for India 6th Edition
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- Management
In this episode, we present an article by Satyadeep Chatterjee, managing director and lead for CG&S, Accenture in India, and Anshul Batra, senior manager, Strategy & Consulting, Accenture In India. It talks about Indian CG&S companies keeping pace with changing consumer trends and embracing intelligent operations and new tech such as cloud and AI.
In this episode, we present an article by Satyadeep Chatterjee, managing director and lead for CG&S, Accenture in India, and Anshul Batra, senior manager, Strategy & Consulting, Accenture In India. It talks about Indian CG&S companies keeping pace with changing consumer trends and embracing intelligent operations and new tech such as cloud and AI.
17 min