The HME Business podcast offers an insider’s view into the home medical equipment (HME) industry. Host David Kopf, the executive editor of HME Business magazine and HME-business.com, examines key HME news, trends and developments, and interviews various experts to find out how HME provider owners and operators can run efficient, profitable and growing businesses while providing service and care that cements lasting patient and referral relationships. If you’re an HME industry professional, and you want to stay in the loop about smart business strategy and tactics, this podcast will become a regular listen for you.
Episode 053 — Common Accreditation Site Survey Pitfalls and Corrective Action Plans
The year marks the big year for DMEPOS accreditation renewal for HME providers, and a major part of that process is the site survey. And, when it comes to those site surveys, there are some common pitfalls providers need to know to avoid. Matt Gruskin, credentialing director for the Board of Certification and Accreditation, points out regularly occurring site survey issues that can be easily prevented, and also discusses how providers can deal with corrective action plains, as well.
Episode 052 — Top-Line Legislative, Regulatory & Payer Relations Issues
The return of Medtrade West also saw the return of the American Association for Homecare Update, in which HME Business’s David Kopf, as well as the audience, queried the association’s President and CEO Tom Ryan, along with Vice Presidents Jay Witter, Kim Brummett and Laura Williard, on a broad range of topics. For folks who couldn’t make the update, HMEB I circled back with Witter, Brummett and Williard to get the low down on some of the top line items they wanted to make sure providers had on their r
Episode 051 — Five Referral Sales Challenges Facing HMEs Right Now
As U.S. healthcare emerges from the COVID-19 PHE, HME providers face five referral sales challenges that they must overcome if they want to succeed in the “new normal.” HME sales expert Ty Bello, CEO of HME sales coaching and consulting firm Team@Work, reviews those challenges and then outlines multiple ways HME providers can tackle each. If you’re looking for concrete sales strategies for today’s referral sales market for HME, listen to this episode. Sponsored by PlayMaker Health.
Episode 050 — The Rise of the Value-Based HME
Brace yourself! COVID-19’s impact on U.S. healthcare might be fading, but not the patient demand. If anything, you can expect increased patient needs and higher expectations from referral partners. Are you ready? Founder and CEO of The Compliance Team Sandra Canally, RN, is seeing some serious pent-up demand in the market. Pair that with new services and capabilities that HME providers rolled out during pandemic, and we could see the rise of value-based HME. What does that mean for you? Listen and find ou
Episode 049 — COVID-19 Lessons From a Policies & Procedures POV
HME businesses adapted to a number of changes during COVID-19, but what ones will stick around? Tim Safley, program director for the Accreditation Commission for Health Care (ACHC) has helped providers integrate new policies and procedures into their operations and workflows. He talks about the major changes HME has seen, such as infection control and telehealth, what ones will last, and what things we should have been doing all along. Sponsored by Accreditation Commission for Health Care (ACHC)
Episode 048 — Telehealth Evals for Complex Rehab
When the COVID-19 pandemic, one sector of homecare that got hit hard was complex rehab, but there was an silver lining: CMS relaxed the guidelines around telehealth as a means to carrying out patient evaluations. One company that has been at the fore of that technology is TeleHealth Clinical Evals, and its CEO, Bill Paul, discusses t the importance of telehealth for CRT, the technology and tools involved, the problems they solve, and the benefits telehealth brings to patients and providers alike.
Finally! A great HME industry podcast. Essential listening for anyone in our business.