103 episodes

Welcome to the Hole in the Wall business podcast w/ Bill and James. I’m James Groves and along with my business partner Bill DeMent, we want to share our journey as small business owners with you. As owners of Hole in the Wall Drywall Repair for over the past decade, we have learned a few things. From the big wins, to the occasional mistakes, we will attempt to peel back the curtain of owning a small business in the trade service industry. We don’t have all the answers but perhaps we can learn a few things as navigate the many adventures of owning a small business.

Hole in the Wall Business Podcast Hole in the Wall Business Podcast

    • Business
    • 5.0 • 3 Ratings

Welcome to the Hole in the Wall business podcast w/ Bill and James. I’m James Groves and along with my business partner Bill DeMent, we want to share our journey as small business owners with you. As owners of Hole in the Wall Drywall Repair for over the past decade, we have learned a few things. From the big wins, to the occasional mistakes, we will attempt to peel back the curtain of owning a small business in the trade service industry. We don’t have all the answers but perhaps we can learn a few things as navigate the many adventures of owning a small business.

    Ep 103 - Home Builders Institute - Alex Gomez and Joseph Hernandez

    Ep 103 - Home Builders Institute - Alex Gomez and Joseph Hernandez

    Join Bill and James on The Hole in the Wall #businesspodcast as they dive into a discussion with the team from HBI's Build Strong Academy of Orlando.

    Discover how this free, nine-week course in carpentry and electrical skills is transforming lives and communities.

    Learn about HBI's nationwide impact, their dedication to education, and success stories of students finding new career paths.

    Get insider insights into how these programs work, their unique features, and the broad range of training provided, including special support for veterans and the formerly incarcerated.
    Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod

    We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.

    To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.

    If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.

    • 27 min
    Ep 102 - CRMs What are they and why we need them.

    Ep 102 - CRMs What are they and why we need them.

    In this episode of The Hole in the Wall Business Podcast, Bill and James delve into the essentials of Customer Relationship Management Systems (CRMs).

    They cover what CRMs are, why small businesses need them, and the benefits they offer.

    The hosts share their journey from using spiral bound notebooks and Google tools to more advanced CRM systems like Service Fusion.

    They also discuss recognizing the signs for when to upgrade your CRM, the importance of tracking customer data, and the impact on customer satisfaction.

    Tune in to learn about various CRM options available and key insights into improving business efficiency and growth.



    Read the blog post on this subject... https://www.holeinthewallfranchising.com/implementing-customer-relationship-management-crm-systems-when-is-it-time-to-start-using-one/



    Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod

    We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.

    To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.

    If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.

    • 28 min
    Ep 101 - Michael Haines - AC Direct

    Ep 101 - Michael Haines - AC Direct

    In this episode of The Hole in the Wall Business Podcast, Bill and James sit down with Michael Haines, the founder of AC Direct.com.

    Michael shares his inspiring journey of starting his business at the dawn of the internet era in 2001 and discusses the challenges and successes he faced along the way.

    Learn about his innovative approach to selling air conditioning systems online and the strategies that propelled AC Direct to new heights.

    This episode is packed with valuable insights for entrepreneurs and small business owners.



    Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod

    We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.

    To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.

    If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.

    • 34 min
    Ep 100 - Celebrating 100 Episodes

    Ep 100 - Celebrating 100 Episodes

    In this milestone 100th episode of The Hole in the Wall Business Podcast, hosts Bill Dement and James Groves reflect on their journey, experiences, and the impact their podcast has had on their lives and business, as well as those of the entrepreneurs they've featured.

    The duo discusses the significance of reaching this milestone, the concept of 'pod fade,' and their commitment to providing valuable content for small business owners.

    They share stories from their past guests, insights into the world of drywall repair franchising, and their plans for the future, including introducing video to their podcast.

    Tune in to hear about the challenges they've faced, the lessons they've learned, and their excitement for the next hundred episodes.



    Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod

    We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.

    To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.

    If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.

    • 31 min
    Ep 99 - Toni Scalero - Level Up Automation

    Ep 99 - Toni Scalero - Level Up Automation

    In this episode of The Hole in the Wall Business Podcast, hosts Bill and James sit down with Toni Scalero and Braden Spolidoro of Level Up Automation.

    They discuss how Level Up Automation uses advanced technology to create smarter, more comfortable homes.

    Topics include home automation for entertainment, lighting, security, energy management with solutions from Savant and Generac, and the role of AI in home automation.

    Discover how Toni transitioned from a career at Bose to co-owning a franchise that redefines luxury living.

    Don't miss out on these expert insights into the future of home automation. Enjoy the episode and consider leveling up your own home!



    Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod

    We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.

    To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.

    If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.

    • 37 min
    Ep 98 - 500th Review - Zane DeMent

    Ep 98 - 500th Review - Zane DeMent

    Join Bill Dement and James Groves in a milestone episode as they celebrate their 500th Google review for Hole In The Wall Drywall Repair.

    The special guest is Zane DeMette, the technician who earned that landmark review.

    Zane shares his journey from starting as a high school helper to becoming a lead technician, emphasizing the importance of quality, customer respect, and thorough execution.

    Learn about the company's core values and get insights into effective business practices in the trade service industry.

    Don’t miss the heartwarming stories, professional tips, and the proud moment of reading the detailed and glowing 500th review. Like, subscribe, and enjoy the show!

    Follow us on our new YouTube channel https://www.youtube.com/@HoleintheWallBusinessPod

    We invite you to join our Facebook group at https://www.facebook.com/groups/hiwpodcast and let's continue the discuss.

    To learn more about how you could own a Hole in the Wall Franchise check out www.HoleintheWallFranchising.com.

    If you would like more information on Hole in the Wall please check us out www.HoleintheWall.com or email us at podcast@holeinthewall.com.

    • 35 min

Customer Reviews

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3 Ratings

3 Ratings

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